Billie Jo Waukey
Owen Sound
Summary
Dedicated hospitality professional with strong skills in team collaboration and adaptability. Proven track record of maintaining high cleanliness standards and providing attentive service in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Disability Support Worker
Viola Jeans' Garden Daycare
Owen Sound
10.2023 - 12.2024
- Assisted children with disabilities in daycare daily activities.
- Monitored children's behavior and reported any concerns to supervisors.
- Provided emotional support and encouragement during challenging situations.
- Maintained a safe and inclusive environment for all children attending daycare.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided emotional support to individuals with physical or mental disabilities.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
Cashier
Wal-Mart
Owen Sound
09.2022 - 01.2023
- Processed customer transactions quickly and accurately.
- Maintained cleanliness and organization of checkout areas.
- Managed cash register operations, including cash handling and reconciliation.
- Provided excellent customer service to enhance shopping experiences.
- Handled returns and exchanges following store policies.
- Trained new cashiers on company procedures and systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Housekeeping Room Attendant
Days Inn
Owen Sound
08.2022 - 10.2022
- Cleaned and maintained guest rooms to ensure a pleasant stay.
- Assisted in laundry services, ensuring cleanliness of linens and towels.
- Collaborated with team members to maintain high standards of cleanliness.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Inspected all assigned rooms upon completion of cleaning duties.
Community CoVid Screener
CoVid Security
12.2021 - 01.2022
- Conducted health screenings to ensure compliance with safety protocols.
- Monitored temperature checks and recorded data accurately for reporting.
- Assisted individuals with proper guidance during the screening process.
- Collected data and tracked Covid-19 cases in the community.
Waitress/cashier/kitchen help
Tuggy's Riverside Grill
09.2021 - 12.2021
- Provided friendly, attentive service to guests at Tuggy's Riverside Grill.
- Managed multiple tables efficiently during busy dining hours.
- Collaborated with kitchen staff to ensure timely food delivery.
- Cleaned bathrooms, swept, mopped, and dusted at close, sanitized booths after use, and wiped down counters and high-touch surfaces to maintain cleanliness and hygiene standards.
House Cleaner/Maintenance
Burron Rentals
Winnipeg
06.1999 - 12.2018
- Cleaned and sanitized residential properties for Burron Rentals.
- Followed detailed cleaning checklists to ensure thoroughness and consistency.
- Sorted and arranged cleaning supplies and equipment to streamline service delivery.
- Performed gardening, lawn care, painting, minor repairs, and cleaning rentals between tenants to maintain property condition and enhance tenant satisfaction.
- Tracked and reported minor repairs and damage to supervisor; assisted with monthly invoicing and bill payments to ensure timely financial operations.
Education
Grade 12 - Winnipeg, MB
Adult Education Centre
Winnipeg, MB06-2020
Skills
- Health screening procedures
- Valid G license
- Adaptability and quick learning
- Team collaboration
- Direction following
- Organized and punctual
- Responsible and diligent
- Independent worker
Timeline
Disability Support Worker
Viola Jeans' Garden Daycare
10.2023 - 12.2024
Cashier
Wal-Mart
09.2022 - 01.2023
Housekeeping Room Attendant
Days Inn
08.2022 - 10.2022
Community CoVid Screener
CoVid Security
12.2021 - 01.2022
Waitress/cashier/kitchen help
Tuggy's Riverside Grill
09.2021 - 12.2021
House Cleaner/Maintenance
Burron Rentals
06.1999 - 12.2018
Grade 12 - Winnipeg, MB
Adult Education Centre