DIMITRI PETROU
Stouffville,ON
Summary
I am a responsible and motivated university student seeking a part-time position to work within a customer service environment. I am highly motivated with desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am able to work effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Costumer Service
Modern World Travel
Stouffville
01.2024 - Current
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Maintained an organized filing system for customer records and service requests.
- Monitored changes in travel reservations and informed clients of any updates or adjustments.
- Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.
Scorekeeper
Mumba Basketball
10.2023 - 06.2024
- Help run basketball rep tournaments
- Filling out tournament information sheets
- Running the scoreboard.
- Monitored sportsmanship between players and teams, alerting referees when necessary.
- Ensured accuracy of scorekeeping by double-checking with referees throughout the game.
- Assisted with set up and break down of equipment before and after games.
- Verified that all rules were followed according to league regulations.
- Reported any issues or irregularities found in scorekeeping directly to supervisors or officials.
- Worked closely with officials to ensure accurate record keeping.
- Responded quickly and accurately to any changes in score or rule violations.
- Kept track of time-outs and penalties during the game.
- Recorded scores for each team during the game.
- Verified scoring calculations to officially announce winners.
Assistant to the Head Appliance Technician
Modern Appliance
06.2022 - 08.2023
- Assist with carrying parts and tools in and out of client's homes in a timely manner
- Assist the head technician with all the tools and parts needed to repair the household appliance
- Assist with the repair when needed
- Maintain a calm, professional demeanor.
- Greeted visitors, clients and guests in a professional manner.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science - Biomedical Sciences
Ontario Tech University
Oshawa, ON06-2028
High School Diploma -
Stouffville District Secondary School
06-2024
Skills
- A great attention to detail
- Highly motivated
- Positive team player
- Able to work in a fast-paced environment
- Able to manage high priority projects
- Ability to take initiative
- Have a strong work ethnic
- Effective time management skills
- Strong written and oral communication
- Organizational skills
Leadership Experience
- 2017-20, Barbara Reid, Rock & Roll Ensemble, Environment Club, Stage Crew
- 2019, Completion of Bronze Star, Bronze Medallion, Bronze Cross, Emergency First Aid with CPR-B with the Lifesaving Society The Lifeguards Experts
- 2021-2023, Stouffville District, Tech crew
- 2023, Stouffivlle District, Student Voice Council
Communityexperience
- Present, Mumba Basketball League, Markham
- 2017-20, Student Volunteer, Barbara Reid P.S.
Awards
- Barbara Reid Touchstone Graduate Award, Unity
- Character Matters Award
- Barbara Reid RUSH Touchstone Awards: Collaboration, Words Matters, Resilience, Thoughtful & Fair, Celebrating Diversity
- Grade 9 - 12 Honour roll
Timeline
Costumer Service
Modern World Travel
01.2024 - Current
Scorekeeper
Mumba Basketball
10.2023 - 06.2024
Assistant to the Head Appliance Technician
Modern Appliance
06.2022 - 08.2023
Bachelor of Science - Biomedical Sciences
Ontario Tech University
High School Diploma -
Stouffville District Secondary School
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