Bill Toulis

• Identified opportunities to improve business process flows and productivity.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
• Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
• Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
• Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Monitored key business risks and established risk management procedures.
• Oversaw business-wide changes to modernize procedures and organization.
• Managed financial, operational and human resources to optimize business performance.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Communicated business performance, forecasts and strategies to investors and shareholders.
• Increased company growth through collaboration with sales and marketing departments.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
• Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
• Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
• Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
• Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.

Oversee and Responsible for all Compass Operations

• Mentored junior team members in their career development, providing guidance and support to cultivate future leaders within the organization.
• Implemented best practices in inventory management, reducing waste and improving efficiency.
• Led change management efforts to successfully implement new policies, procedures, and technologies throughout the organization.
• Managed cross-functional teams for effective project delivery, fostering a culture of collaboration and teamwork.
• Collaborated with sales teams to develop strategies for increasing revenue opportunities through improved operational capabilities.
• Developed contingency plans for crisis situations or unexpected challenges in order to maintain business continuity during times of disruption.
• Supported project management team for optimal performance.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
• Interacted well with customers to build connections and nurture relationships.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Streamlined operations by identifying inefficiencies and implementing process improvements.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Increased company profits through performance optimization strategies and efficiency improvements.
• Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Worked collaboratively with project stakeholders to implement new procedures and corrective actions to improve overall quality of construction services delivered on all projects
• Defined, implemented, and revised operational policies and guidelines.
• Oversaw day-to-day operational activities in accordance with business objectives.
• Monitored budget and utilized operational resources.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
• Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies and procedures
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Established and monitored quality assurance standards to achieve operational excellence.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement
• Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.

• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Partnered with project team members to identify and quickly address problems.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Communicated project plans and progress to key stakeholders and project contributors.
• Maintained schedules to meet key milestones at every project phase.
• Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
• Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
• Crafted and maintained project plans and schedules to meet organizational objectives.
• Developed comprehensive project plans, identifying risks and mitigation strategies with the goal of delivering safe, efficient & timely projects.
• Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
• Managed projects exceeding $1 million while effectively delivering high quality construction services.
• Mentored junior project managers and team members to enhance their skills and career growth.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

M Wing Vertical Expansion & Emergency Redevelopment Projects

• Ensured all MOH approvals and design stage documents were developed in accordance with the overall deliverable objectives of the program improvements.
• Developed specific "Supplemental Conditions" for each project ensuring overall project risk was managed
• Key player in the development of tender packages for all project delivery services.
• Provided detailed project status updates to stakeholders and executive management.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Maintained open communication by presenting regular updates on project status to customers.
• Managed projects from procurement to commission.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
• Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Established effective communication among team members for enhanced collaboration and successful pre-construction program completion.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the pre-construction lifecycle.

New Clinical Services Building Redevelopment - Peter Munk Cardiac Centre

• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
• Identified plans and resources required to meet project goals and objectives.
• Met project deadlines without sacrificing build quality or workplace safety.
• Managed projects from procurement to commission.
• Provided detailed project status updates to stakeholders and executive management.
• Monitored project performance to identify areas of improvement and make adjustments.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Facilitated workshops to collect project requirements and user feedback.
• Negotiated and managed third-party contracts related to project deliverables.
• Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.

Credit Mills Estate Development - 452 Single Detached Homes

• Maintained records and logs of work performed and materials and equipment used.
• Developed work schedules for team members
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
• Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
• Implemented best practices and safe operating procedures.
• Worked with personnel and managers to meet strict timelines.
• Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
• Oversaw personnel safety and efforts at work site.
• Sourced suppliers and purchased necessary materials for work.
• Prepared and submitted reports on job progress and safety conditions to upper management.
• Provided feedback to workers on job performance and safety procedures.
• Administered disciplinary actions to workers violating safety regulations and company policies.
• Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
• Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
• Conducted thorough risk assessments to proactively address potential issues, maintaining project timelines.
• Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.