Bill R. Herron Jr.
San Diego,CA
Summary
Dynamic Manager with a proven track record in team leadership, operational planning, and organizational excellence. Expertise in empowering employees to autonomously manage daily functions while consistently addressing customer needs. Dedicated trainer and mentor, recognized for exceptional management capabilities and a results-oriented mindset. Adept at enhancing operations through innovative employee motivation strategies and stringent policy enforcement, with a strong grasp of industry best practices, market trends, and regulatory requirements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
USN
01.2015 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
3M Maintenance Coordinator
USN
01.2022 - 01.2024
- Streamline maintenance workflows and enhance team competency in using Navy maintenance systems..
- Reduced documentation errors by 40%, increased maintenance completion efficiency by 20%, and ensured 100% compliance during Command Inspection.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Managed maintenance team of 40 employees and coordinated repair schedule according to priority level.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Tracked maintenance activity using SKED software to confirm compliance with industry requirements.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Airfield Operations Manager
USN
01.2020 - 01.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed 10K inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained and guided team 42 members to maintain high productivity and performance metrics.
Work Center Supervisor & QA Specialist
USN
01.2013 - 01.2020
- Supervised maintenance 45 crews, conducted quality audits, trained junior personnel, and administered safety protocols for EMALS and AAG systems.
- Extended equipment lifespan by 30% through predictive maintenance strategies, while earning top inspection ratings during fleet assessments.
- Managed 45 personnel resulting in 13 equipment with 100% availability of all equipment.
- Cared for 13 pieces of equipment through preventive and corrective maintenance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Career Counselor & Technical Trainer
USN
01.2010 - 01.2013
- Identified low morale and lack of clear advancement pathways among enlisted personnel.
- Boost retention and career progression through structured counseling and training.
- Advised sailors on education, commissioning programs, and rating conversions; organized advancement workshops and training schedules.
- Increased career advancement participation by 35%, and helped 20+ sailors achieve promotion or transition into officer programs.
- Equipped sailors with job search skills to increase success chances.
- Helped determine possible vocations and build application documents.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
- Developed career and education plans based on individual needs.
Education
Some College (No Degree) - Business, Management, Marketing, And Related Support Services
The University of Arizona Global Campus
Arizona, AZ09-2026
Skills
- Project & Program Management
- Risk Mitigation & Compliance
- Maintenance Scheduling & Oversight
- Customer Support
- Equipment & Asset Management
- Safety & Quality Assurance
- Process Improvement
- Operations Coordination
- Cross- functional Communication
- Marketing
- Negotiation
- Disciplinary techniques
- Team leadership
- Employee onboarding
Accomplishments
- Supervised team of 350 staff members protection a aircraft carrier.
- Designed a company-wide safety awareness program, resulting in a safety program reduction in reported injuries.
- Designed and launched the 3M Project, resulting in a 5 department increase in awareness on proper maintenance share for the base.
- Supervised team of 3 staff members in charged of urinalysis program of 900 personnel
- Completed the supply and parts program on time and Million dollars under budget.
- Supervised team of 42 staff members which was in charge of two catapults on aircraft carrier
- Supervised team of 5 staff members in career path development 400 people to stay in the Navy with 100% retention rate.
- Collaborated with team of five department in the development of maintenance program at Naval Base Ventura County.
- Achieved four Navy Achievement Medal by completing 20 years maintenances with accuracy and efficiency.
- Resolved maintenance issue through years of inspection and testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Navy 3M (Maintenance and Material Management) Certified
- Quality Assurance Inspector
- Aircraft Firefighting and Rescue
- NAVY SKED and OMMS-NG systems
- Air Operations and Airfield Management
- Equipment Maintenance and Safety Compliance
- Leadership and Team Development
- Drug and Alcohol Counseling Procedures
Languages
English
Professional Working
Timeline
3M Maintenance Coordinator
USN
01.2022 - 01.2024
Airfield Operations Manager
USN
01.2020 - 01.2024
Manager
USN
01.2015 - Current
Work Center Supervisor & QA Specialist
USN
01.2013 - 01.2020
Career Counselor & Technical Trainer
USN
01.2010 - 01.2013
Some College (No Degree) - Business, Management, Marketing, And Related Support Services
The University of Arizona Global Campus
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