Summary
Overview
Work History
Education
Skills
Timeline
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Bill Prather

LOS ANGELES

Summary

Experienced Bar/Restaurant Manager and Maitre D' working in classic Hollywood and Beverly Hills Hotels and Restaurants.


Overview

11
11
years of professional experience

Work History

F&B Club Experience Manager

The Aster Members Club And Hotel
03.2024 - Current
  • Manage F&B operations at Lemon Grove Rooftop Restaurant, Private Members club and pool bar
  • Oversee all room service operations
  • Oversee daily and weekly events for club members ie, Jazz night, screenings in private cinema, comedy night ect.
  • Managed NBC/FYC event week
  • Accommodate all club member and Hotel guests with discretion
  • In charge of daily orders and inventory
  • Preform all opening and closing duties for Lemon Grove Restaurant, Private Members club, Pool bar and Room service.

F&B Manager of Belvedere Restaurant and Club Bar

The Peninsula Beverly Hills
08.2021 - 05.2023
  • Preformed all opening and closing duties
  • Managed and coordinated weekly staff schedules
  • Preformed monthly beverage inventory and weekly requisitions
  • Maintained and accommodated all guests and VIPs with great discretion and professionalism
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Guest Services Coordinator

Ocean Prime
01.2020 - 07.2021
  • Run the door from Lunch and Dinner daily.
  • Accommodated all Guest requests.
  • In charge of Covid-19 Protocol for all staff daily
  • Managed and Coordinated all hosts and host activity
  • Provided genuine care and hospitality.
  • In charge of all take out orders responsibilities and procedures.
  • Responsible for training all new Guest service staff.
  • Opened and closed restaurant from Regular Business trade to Covid -19 restrictions throughout 2020-2021
  • Resolving Customer Complaints.
  • Actively involved in increasing new customer clientele.
  • Responsible for the pacing and restaurant flow of lunch and dinner services daily.

Maitre D

The Grill on the Alley
11.2013 - 12.2019
  • Contacted previous and potential guests with information on events to build a clientele base.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
  • Worked closely with guests, VIP's and celebrities with a high degree of respect and privacy .
  • Investigated and resolved customer complaints to foster satisfaction.
  • Cultivated and maintained large client lists based on the care of the regulars and the welcoming integration of new guests.
  • Trained new host staff based with a sharp focus on customer service.
  • In charge of opening the restaurant for Saturday and Sunday business.
  • Continually monitoring restaurant activity to ensure food quality and service standards were met
  • In charge of monthly Inventory

Education

High School Diploma -

Gulliver Prep
Miami, FL

Communications - Broadcast Journalism

Georgia Southern University
Statesboro, GA

Skills

Forbes trained

Excellent communication and listening skills

Finding a common ground and relating to anyone easily by active listening

Outgoing and upbeat personality

Very professional in stressful situations

Timeline

F&B Club Experience Manager

The Aster Members Club And Hotel
03.2024 - Current

F&B Manager of Belvedere Restaurant and Club Bar

The Peninsula Beverly Hills
08.2021 - 05.2023

Guest Services Coordinator

Ocean Prime
01.2020 - 07.2021

Maitre D

The Grill on the Alley
11.2013 - 12.2019

High School Diploma -

Gulliver Prep

Communications - Broadcast Journalism

Georgia Southern University

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Bill Prather