Bill Paiva
Vaughan,ON
Summary
Dedicated professional with extensive experience at the City of Vaughan, excelling in child supervision and customer service. Demonstrated adaptability and continuous learning attitude through achieving certifications in CPR and First Aid. Proven track record in enhancing swimmer confidence and safety, embodying professionalism and empathy in every interaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
City of Vaughan
06.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Lifeguard
City of Vaughan
06.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Camp Counselor
City of Vaughan
06.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
BBA - Business Technology Management
Toronto Metropolitan University
Toronto04-2029
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Professionalism and punctuality
- Relationship building
- Adaptability and dependability
- Continuous learning attitude
- Rule enforcement
- Flexible schedule
Accomplishments
- Documented and resolved conflicts which led to patron satisfaction.
- Supervised up to 80 swimmers per shift, ensuring a safe aquatic environment through vigilant surveillance and quick response to emergencies.
- Taught up to 50 students per session, helping swimmers of all ages and skill levels improve technique and confidence in the water.
- Performed 2 rescues and administered first aid/CPR as needed, maintaining a 100% safety record.
- Created a positive and inclusive camp environment, increasing camper participation and satisfaction.
Languages
English
Professional Working
Certification
National lifeguard, High five, Swim instructor, Lifesaving instructor, Emergency first aid instructor, Standard first aid with CPR-C
Timeline
Swim Instructor
City of Vaughan
06.2023 - Current
Lifeguard
City of Vaughan
06.2023 - Current
Camp Counselor
City of Vaughan
06.2023 - Current
BBA - Business Technology Management
Toronto Metropolitan University
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