Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

BILL MIHALIK

Coarsegold

Summary

Dynamic Field Supervisor with a proven track record at Hydro Max USA, excelling in project monitoring and quality control. Successfully led teams to complete projects on time while enhancing customer satisfaction through effective complaint resolution. Skilled in schedule development, ensuring compliance and maintaining accurate documentation for audits.

Overview

14
14
years of professional experience

Work History

Field Supervisor

Hydromax Usa
04.2012 - 02.2024
  • Resolved 99% of customer complaints that include a crew showing up late to appointments, and/or damage to the home from flooding, leaking toilets, walls, and floors. Completing the repairs myself or subletting them out to a contractor if needed
  • Led weekly OSH safety meetings with all crew members, which led to a 20% decrease in accidents in company vehicles
  • Conducted Field audits on all crew members biweekly, ensuring all crew members used the proper PPE for the job. The work van was properly stocked to enable prompt job completion.
  • Monitored employee performance for compliance with regulations and policies.

Lead Installation Technician

POCO Solar
01.2010 - 01.2012
  • Installed complete Pool heating systems and photovoltaic systems at new residential and business construction sites.
  • Collaborated with sales teams to provide accurate estimates and timelines for installation projects, improving client relationships.
  • Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
  • Reduced installation time with efficient project management and team coordination.

Education

General

Branham High
San Jose CA
01-1984

Skills

Preventive equipment maintenance

  • OSHA compliance
  • Employee training
  • Supply ordering
  • Equipment safety verification
  • Production optimization
  • Hiring and onboarding
  • Schedule coordination
  • Field operations

Accomplishments

  • Developed new work procedures and Achieved a reduction in overtime hrs by 20% While increasing production 10%
  • Led Safety meetings weekly

Timeline

Field Supervisor

Hydromax Usa
04.2012 - 02.2024

Lead Installation Technician

POCO Solar
01.2010 - 01.2012

General

Branham High

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