Bill Hsiao
Burnaby,BC
Summary
Performance-oriented individual bringing over ten years' experience in the retail industry. Enterprising and self-motivated with clear focus on strengthening operations and promoting business success. Good sales, organizational and project management abilities combined with strategic approach to meeting profit target
Committed to learning new market developments and staying ahead of business competitors. Strong collaborator develops strategies with operations and regional teams to create optimal inventory and merchandising strategies.
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
13
13
years of professional experience
Work History
Client Advisor
Celine - Holt Renfrew
Vancouver , BC
06.2021 - 05.2024
- Responsible for driving individual sales KPI with strong focus on ready to wear and leather goods
- Strong focus on client development and growing clients into everyday Celine clients.
- Head of VM , contact support for all VM needs in Canada market.
Zara - Department Manager
Zara Canada
Vancouver , BC
02.2011 - 06.2021
- Strong involvement in VM and operation task (maintenance of strong room operations as well as delivery process in store).
- Head of hiring and on boarding strategy from associate to management developments
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Education
Bachelor of E Commerce And Business Administration
University of Canada West
Vancouver Skills
- Visual Merchandising Strategy
- Operation management
- Communication
- Analytical and Problem Solving
- Customer Engagement
- Customer consultations
- Time Management
- Service-oriented
- Relationship Building
- Teamwork and Collaboration
Language skill
English
Mandarin
Japanese ( basic)
Timeline
Client Advisor
Celine - Holt Renfrew
06.2021 - 05.2024
Zara - Department Manager
Zara Canada
02.2011 - 06.2021
Bachelor of E Commerce And Business Administration
University of Canada West