Summary
Overview
Work History
Education
Skills
Languages
Driver's License
Timeline
BusinessDevelopmentManager

Biljana Dudas

Red Deer,AB

Summary

Adept at enhancing operational efficiency and team performance, I leveraged food safety regulations and customer service excellence at Viet-Nam Food and Wendy's. Skilled in staff training and development, I significantly reduced waste by improving cutting procedures and spearheaded customer satisfaction initiatives, demonstrating strong leadership and meticulous attention to detail.

Overview

5
5
years of professional experience

Work History

Meat Processor

Viet-Nam Food
06.2023 - Current
  • Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
  • Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
  • Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
  • Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.

Shift Supervisor

Wendy's
03.2021 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Cleaner

Body Basics Fitness
10.2019 - 02.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma -

Oš Vuk Karadžić
Crvenka,Serbia

Skills

  • Customer Service
  • Food Safety Regulations
  • Team Leadership
  • Staff Training and Development

Languages

English
Professional Working
Serbian
Native or Bilingual
Croatian
Native or Bilingual

Driver's License

Class 5 driver's license. 

Timeline

Meat Processor

Viet-Nam Food
06.2023 - Current

Shift Supervisor

Wendy's
03.2021 - 11.2023

Cleaner

Body Basics Fitness
10.2019 - 02.2021

High School Diploma -

Oš Vuk Karadžić
Biljana Dudas