BILIKISU ADEBISI AJAYI
Toronto,ON
Summary
To work in a highly reputable corporate organization where I would be given opportunity to apply my customer service and financial skill to contribute to the optimal performance of the company and to achieve for myself cognate experience and self-actualization.
Overview
13
13
years of professional experience
Work History
Customer Service Officer
Aishar Residence
Ikeja, Lagos
01.2019 - 12.2023
- Welcoming and checking in guests
- Handling guest reservation on Booking.com, Expedia and Airbnb
- Managing guest billings and conflict resolution with the use of QuickBooks Accounting software
- Efficient supervision of all administrative staffs and the facility
- Prepare management reports for decision making
- Attending to guest complaints and solving
Administrative Officer
Mart – Life Detox Clinic
Ikeja, Lagos
02.2012 - 01.2019
- Welcoming and checking in guests/patients
- Handling a complex system of patient scheduling and consultation
- Managing guest billings and conflict resolution with the use of Peachtree Accounting software
- Efficient supervision of all administrative function
- Prepare management reports for decision making
- Attending to patients complaints and solving
Front Desk Officer
Aishar Studio Apartments
Ikeja, Lagos
12.2010 - 02.2012
- Welcoming and checking in guests
- Handling all guest billings efficiently
- Supervised administrative staff
- Attending to guests complaints and solving
Education
Bsc - Banking and Finance
University of Ado-Ekiti, Ekiti State.
11-2008
Keystrength
- Customer Service
- Cash Handling
- Book Keeping
- Effectively team management
- Good communication skills (oral and written)
- Excellent time management
- Excellent leadership skills
- Appreciable use of accounting software such as Peachtree Accounting Software
- Problem solving.
Timeline
Customer Service Officer
Aishar Residence
01.2019 - 12.2023
Administrative Officer
Mart – Life Detox Clinic
02.2012 - 01.2019
Front Desk Officer
Aishar Studio Apartments
12.2010 - 02.2012
Bsc - Banking and Finance
University of Ado-Ekiti, Ekiti State.
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