Bilena Zaid
Ottawa,ON
Summary
Team-oriented student with a passion for government, law, and health. Years of hands-on experience in community engagement and customer service. Known for strong communication, adaptability, and a positive attitude. Committed to applying collaboration, initiative, and problem-solving in a government or public service setting.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Pharmacy Student Intern
Shoppers Drug Mart
01.2024 - 01.2025
- Costumer Service and Register - Operated front desk, customer relation, answered phone calls, entered patient information and maintain accurate records.
- Inventory Management and Store Upkeep - Restocked inventory, maintain displays and ensured store cleanliness.
- Assisted Pharmacy and Retail - Supported each department with strong attention to detail and customer care.
Events and Special Project Manager
Taibu Health Center
2023 - 2024
- Collaborated with event organizers - Planned social and sport events
- Managed participant registration - Organized attendees for various community activities and managed record-keeping.
Education
High School Diploma -
École Secondaire Père-Philippe-Lamarche
Specialist High Skills Major Diploma -
Père-Philippe-Lamarche
Skills
- Communication
- Collaboration
- Project management
- Customer support
- Conflict resolution
- Budgetting
Languages
English
French
Certification
- WHMIS/ Workplace Safety Training | 2025
- Specialist High Skills Major (SHSM/ MHS) | 2025
Interests
AutoCAD Sketchup TinkerCAD Adobe photoshop Microsoft office
Timeline
Pharmacy Student Intern
Shoppers Drug Mart
01.2024 - 01.2025
Events and Special Project Manager
Taibu Health Center
2023 - 2024
High School Diploma -
École Secondaire Père-Philippe-Lamarche
Specialist High Skills Major Diploma -
Père-Philippe-Lamarche