Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Cover Letter
Timeline
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Bilbin Binu Gory

Toronto,Canada

Summary

Dynamic business owner with a proven track record at Bilbin Gory Consulting, delivering strategic planning and operational solutions. Expert in sales operations and client relationship management, leveraging Tableau for data-driven insights. Achieved high client satisfaction through innovative problem-solving and effective communication, driving scalable improvements across diverse industries.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Owner

Bilbin Gory Consulting
Toronto, Canada
04.2025 - Current
  • Founded and operate a consulting firm delivering strategic planning, automation, and operational solutions to diverse clients.
  • Use AI-powered tools to identify and resolve business inefficiencies, driving scalable improvements.

AI Trainer

Outlier
Toronto, Canada
03.2025 - Current
  • Evaluated AI-generated content and trained models for improved accuracy and relevance.
  • Designed domain-specific training modules and collaborated with engineers on algorithm optimization.

Independent Driver

Uber
Toronto, Canada
01.2022 - Current
  • Completed over 1,200 trips with a consistent 4.9-star customer rating.
  • Prioritized client satisfaction, safety, and efficient route planning across the GTA.
  • Gained deep familiarity with local neighborhoods, traffic patterns, and customer service expectations.

Sales and Service Specialist

Tangerine
Toronto, Canada
10.2021 - 05.2023
  • Supported clients with financial solutions, increasing satisfaction and retention.
  • Navigated complex account issues with professionalism and efficiency.

Technical Sales Specialist

T-Mobile
Toronto, Canada
06.2020 - 08.2021
  • Promoted technical solutions while building strong client relationships.
  • Consistently exceeded sales goals and performance metrics.

Education

Graduate Certificate - Marketing Research Analytics

Centennial College
Toronto, ON
01.2020

Graduate Certificate - International Business Management

Centennial College School of Business
Toronto, ON
01.2019

Bachelor of Commerce -

Jain (Deemed-to-be University)
India
01.2016

Skills

  • Sales Operations
  • Business Consulting
  • Marketing Strategy
  • Customer experience
  • Tableau
  • Environics Analytics
  • Client relationship management

Certification

  • Tableau Desktop Certified
  • Stock Market Trading Basics
  • First Aid Certification

Languages

  • English, Professional
  • Tamil, Professional
  • Malayalam, Native
  • Hindi, Limited

Cover Letter

Bilbin Binu Gory
Toronto, ON M6K0E9
bilbingory@gmail.com | 647-355-8289
April 15, 2025

Hiring Committee
Ontario Provincial Police
Ontario, Canada

Dear Hiring Committee,

I am writing to express my interest in the Senior Manager, Clinical Operations position (Job ID: 227362) with the Ontario Provincial Police. I have a strong background in business operations, client services, and strategic planning, and I am confident in my ability to support and enhance clinical operations within a public service environment.

As the founder of Bilbin Gory Consulting, I help organizations streamline operations and implement automation using modern tools, including AI. My previous roles at Tangerine and T-Mobile have strengthened my skills in managing complex service environments, leading teams, and resolving challenges effectively. I hold graduate certifications in Marketing Research Analytics and International Business Management, and a Bachelor of Commerce degree.

I also have experience working with public service organizations through my volunteer work with the Toronto Police Service, supporting community outreach programs. I believe my combination of operational insight, leadership, and a service-first mindset makes me a strong fit for this role.

Thank you for considering my application. I would appreciate the opportunity to speak further about how I can contribute to the success of your team.

Sincerely,
Bilbin Binu Gory

Timeline

Business Owner

Bilbin Gory Consulting
04.2025 - Current

AI Trainer

Outlier
03.2025 - Current

Independent Driver

Uber
01.2022 - Current

Sales and Service Specialist

Tangerine
10.2021 - 05.2023

Technical Sales Specialist

T-Mobile
06.2020 - 08.2021

Graduate Certificate - Marketing Research Analytics

Centennial College

Graduate Certificate - International Business Management

Centennial College School of Business

Bachelor of Commerce -

Jain (Deemed-to-be University)
Bilbin Binu Gory