MOS (Microsoft Office Specialist)
Bilawal Sheikh
Sales & Business Development | B2B Growth | Account Expansion & Client Relationships
Peterborough,ON
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsTeam Building / Company RetreatsSummary
I’m a sales and business development professional with 6+ years of B2B experience, focused on growing accounts and building long-term client relationships across logistics and consumer-facing industries.
My strength lies in understanding client needs and turning them into revenue — from prospecting new accounts to expanding existing ones and managing negotiations end to end. I’ve worked with both SMB and enterprise clients, grown territories, and closed high-value deals through a trust-driven, solution-focused approach. I’m comfortable working with targets, CRMs, and pipelines.
I also bring a project management background (CAPM), which helps me stay organized and reliable in fast-moving sales environments.
Currently exploring Sales, Business Development, or Client Relationship roles.
Overview
3
3
Languages
5
5
years of post-secondary education
9
9
years of professional experience
2
2
Certificates
Work History
Shift Manager
Wendys Restaurant
Peterborough, ON
01.2024 - Current
- Lead and supervise a team of 15+ employees, optimizing labor scheduling to reduce operational costs by 15% while maintaining service quality
• Accelerated drive-thru service efficiency, reducing order processing time by 30-40 seconds and resolving 30+ customer escalations weekly with 95%+ satisfaction rate
• Train and coach staff on customer service excellence, resulting in improved team performance and employee retention
• Awarded Manager of the Quarter for operational excellence and leadership effectiveness
Sales Manager
MatchBox Exchange Pvt Ltd
12.2022 - Current
Drive revenue growth amongst new and existing customers
Work closely with the wider market/industry to create, develop, and maintain positive customer relationships.
Facilitate the adoption and ongoing use of new and existing MatchBox products and features.
Provide quality support and expertise to various other core business functions.
Territory Sales Officer
Asian Paints Ltd
11.2020 - 11.2022
- Explore and open new dealer counters and manage the existing set (>50) to expand overall sustainable sale potential in the territorial market.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Performed diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Monitor the outstanding payments on regular basis and take measure to minimize the over dues.
Assistant Logistics Manager
Ezyhaul Logistics Pvt Ltd
03.2020 - 10.2020
- Onboarding/Closures/Bidding and Contracting of Enterprise/Corporate accounts.
- Sales planning, forecasting & achievement of targets (15cr -quarterly ) from the contractual business.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
- Directed logistics operations, including shipping and receiving of wide range of products daily.
- Maintained excellent working relationships with customers by responding to complaints concerning work orders, invoices and shipments.
Expansion Lead
Blackbuck - Zinka Logistics Pvt Ltd
11.2018 - 02.2020
- Responsible to lead business development in new markets and drive P&L for a particular lane.
- Lead the complete cycle of new fleet owner acquisition & onboarding.
- Minimized process discrepancies by spearheading budget, controlling inventory and supply management.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates..
Management Trainee
MAN Trucks India Private Limited
07.2017 - 07.2018
- Sales planning, forecasting & achievement of targets of High Value Products for dealer driven business.
- Liaison with business associate like financiers, bankers to ensure timely collection of revenue.
- Exceeded sales quotas by 8% in the assigned territory.
Education
Masters of Business Administration - Marketing & International Business
01.2016 - 07.2017
Bachelors of Technology - Electrical, Electronics And Communications Engineering
08.2012 - 01.2016
Skills
MS Excel
Distribution And Warehousing
Shipping And Receiving
Business Development And Planning
Profit And Loss Management
Communication Skills
Effective Interpersonal skills
Carrier Negotiations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Work
Bhumi | Clean Squad
Team member Oct 2017 - Present
• A group of Bhumi volunteers – the Clean Squad – meet during the weekends and organize cleanliness drives at public spaces, inducing the public to volunteer for the same and contribute to a clean and sustainable environment.
Certification
CAPM - Certified Associate in Project Management
Software
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Interests
Music
Cricket
Timeline
Shift Manager - Wendys Restaurant
01.2024 - Current
Sales Manager - MatchBox Exchange Pvt Ltd
12.2022 - Current
Territory Sales Officer - Asian Paints Ltd
11.2020 - 11.2022
Assistant Logistics Manager - Ezyhaul Logistics Pvt Ltd
03.2020 - 10.2020
Expansion Lead - Blackbuck - Zinka Logistics Pvt Ltd
11.2018 - 02.2020
Management Trainee - MAN Trucks India Private Limited
07.2017 - 07.2018
Lovely Professional University - Masters of Business Administration, Marketing & International Business
01.2016 - 07.2017
Lovely Professional University - Bachelors of Technology, Electrical, Electronics And Communications Engineering
08.2012 - 01.2016