Bilan Mohamed
Toronto,Ontario
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate & Pharmacy Assistant
Shoppers Drug Mart
10.2021 - 08.2024
- Supported pharmacists by assisting with prescription management and customer counseling
- Provided excellent customer service, advised customers on product selections and answered inquiries
- Organized and stocked shelves, keeping products easily accessible for customers.
Soccer Coach & Mentor
Horseed Girls Soccer Club
01.2019 - 12.2019
- Coached young girls in soccer, fostering teamwork, leadership, and empowerment through sports
- Organized practices and friendly matches, promoting inclusivity and skill development.
Security Guard / Concierge
Paragon Security
01.2020 - 07.2024
- Monitored and secured residential and commercial properties, ensuring a safe environment for tenants and visitors
- Managed front desk operations, including checking IDs, signing in guests, and handling deliveries
- Responded to emergency situations, following proper protocols and ensuring quick and efficient resolutions.
Sales Associate
Abercrombie & Fitch
12.2022 - 10.2023
- Delivered personalized customer service, helped customers with product selections and created positive shopping experiences
- Maintained organized and visually appealing displays while ensuring accurate stock levels.
Team Leader
McDonald's
07.2019 - 08.2022
- Supervised and trained a team, ensured smooth service and adherence to company standards
- Handled customer complaints and implemented strategies to improve customer satisfaction
- Managed inventory, placed orders for supplies, and ensured compliance with health and safety regulations.
Information Officer
Elections Canada
01.2021 - 11.2021
- Assisted voters by providing information and guidance on election procedures
- Ensured smooth operations at polling stations, addressing any inquiries and concerns.
Campaign Assistant
Ahmed Hussein Federal Member Of Parliament Campaign
01.2018 - 09.2021
- Assisted in organizing campaign events and engaging community members
- Conducted research and provided support in policy development and community outreach.
Youth Program Coordinator
EMSC Youth Club
01.2019 - 01.2020
- Led workshops on leadership, teamwork, and personal development for youth members
- Supported fundraising initiatives to expand club activities and ensure program sustainability.
Cashier
Yaroyaro Fashion
04.2018 - 07.2019
- Processed customer transactions and returns at the register while maintaining a friendly demeanor
- Assisted with organizing merchandise and keeping the store clean and visually appealing
- Supported weekly stock replenishments and ensured items were well displayed.
Education
Bachelor of Social Work (BSW) -
Toronto Metropolitan University
01.2024
Secondary School Diploma (OSSD) -
Eastern Canada High School
01.2021
Skills
- Client & Community Engagement
- Program Coordination & Event Planning
- Communication & Leadership
- Technological Proficiency
Certification
- CPR/AED Certified
- Security License
Timeline
Sales Associate
Abercrombie & Fitch
12.2022 - 10.2023
Sales Associate & Pharmacy Assistant
Shoppers Drug Mart
10.2021 - 08.2024
Information Officer
Elections Canada
01.2021 - 11.2021
Security Guard / Concierge
Paragon Security
01.2020 - 07.2024
Team Leader
McDonald's
07.2019 - 08.2022
Soccer Coach & Mentor
Horseed Girls Soccer Club
01.2019 - 12.2019
Youth Program Coordinator
EMSC Youth Club
01.2019 - 01.2020
Cashier
Yaroyaro Fashion
04.2018 - 07.2019
Campaign Assistant
Ahmed Hussein Federal Member Of Parliament Campaign
01.2018 - 09.2021
Secondary School Diploma (OSSD) -
Eastern Canada High School
Bachelor of Social Work (BSW) -
Toronto Metropolitan University