Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bilan Mohamed

Toronto,Ontario

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate & Pharmacy Assistant

Shoppers Drug Mart
10.2021 - 08.2024
  • Supported pharmacists by assisting with prescription management and customer counseling
  • Provided excellent customer service, advised customers on product selections and answered inquiries
  • Organized and stocked shelves, keeping products easily accessible for customers.

Soccer Coach & Mentor

Horseed Girls Soccer Club
01.2019 - 12.2019
  • Coached young girls in soccer, fostering teamwork, leadership, and empowerment through sports
  • Organized practices and friendly matches, promoting inclusivity and skill development.

Security Guard / Concierge

Paragon Security
01.2020 - 07.2024
  • Monitored and secured residential and commercial properties, ensuring a safe environment for tenants and visitors
  • Managed front desk operations, including checking IDs, signing in guests, and handling deliveries
  • Responded to emergency situations, following proper protocols and ensuring quick and efficient resolutions.

Sales Associate

Abercrombie & Fitch
12.2022 - 10.2023
  • Delivered personalized customer service, helped customers with product selections and created positive shopping experiences
  • Maintained organized and visually appealing displays while ensuring accurate stock levels.

Team Leader

McDonald's
07.2019 - 08.2022
  • Supervised and trained a team, ensured smooth service and adherence to company standards
  • Handled customer complaints and implemented strategies to improve customer satisfaction
  • Managed inventory, placed orders for supplies, and ensured compliance with health and safety regulations.

Information Officer

Elections Canada
01.2021 - 11.2021
  • Assisted voters by providing information and guidance on election procedures
  • Ensured smooth operations at polling stations, addressing any inquiries and concerns.

Campaign Assistant

Ahmed Hussein Federal Member Of Parliament Campaign
01.2018 - 09.2021
  • Assisted in organizing campaign events and engaging community members
  • Conducted research and provided support in policy development and community outreach.

Youth Program Coordinator

EMSC Youth Club
01.2019 - 01.2020
  • Led workshops on leadership, teamwork, and personal development for youth members
  • Supported fundraising initiatives to expand club activities and ensure program sustainability.

Cashier

Yaroyaro Fashion
04.2018 - 07.2019
  • Processed customer transactions and returns at the register while maintaining a friendly demeanor
  • Assisted with organizing merchandise and keeping the store clean and visually appealing
  • Supported weekly stock replenishments and ensured items were well displayed.

Education

Bachelor of Social Work (BSW) -

Toronto Metropolitan University
01.2024

Secondary School Diploma (OSSD) -

Eastern Canada High School
01.2021

Skills

  • Client & Community Engagement
  • Program Coordination & Event Planning
  • Communication & Leadership
  • Technological Proficiency

Certification

  • CPR/AED Certified
  • Security License

Timeline

Sales Associate

Abercrombie & Fitch
12.2022 - 10.2023

Sales Associate & Pharmacy Assistant

Shoppers Drug Mart
10.2021 - 08.2024

Information Officer

Elections Canada
01.2021 - 11.2021

Security Guard / Concierge

Paragon Security
01.2020 - 07.2024

Team Leader

McDonald's
07.2019 - 08.2022

Soccer Coach & Mentor

Horseed Girls Soccer Club
01.2019 - 12.2019

Youth Program Coordinator

EMSC Youth Club
01.2019 - 01.2020

Cashier

Yaroyaro Fashion
04.2018 - 07.2019

Campaign Assistant

Ahmed Hussein Federal Member Of Parliament Campaign
01.2018 - 09.2021

Secondary School Diploma (OSSD) -

Eastern Canada High School

Bachelor of Social Work (BSW) -

Toronto Metropolitan University

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Bilan Mohamed