Bilal Zedieh
Halifax,NS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Swissport
Customer Service Ambassador
Halifax, NS
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Seafood Clerk
Sobeys
NS
06.2018 - 06.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Understood and followed oral and written directions
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Demonstrated leadership by making improvements to work processes and helping to train others
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Planned and completed group projects, working smoothly with others
- Assisted with customer requests and answered questions to improve satisfaction
- Maintained updated knowledge through continuing education and advanced training
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Management -
Dalhousie University
Halifax, NSHigh School Diploma -
Citadel High School
Halifax, NS05.2020
Skills
- Friendly, Positive Attitude
- Verbal Communication
- Data Entry
- Organization and Time Management
- Planning
- Public Speaking
- Customer Service
- Active Listening
- Relationship Building
- Task Prioritization
- Team Management
Languages
Arabic
Native or Bilingual
Certification
First Aid
Timeline
Swissport
Customer Service Ambassador
03.2024 - Current
Seafood Clerk
Sobeys
06.2018 - 06.2021
Bachelor of Management -
Dalhousie University
High School Diploma -
Citadel High School