Bilal Yassine
Calgary,Alberta
Summary
Sales consultant with a track record of driving revenue growth at Layas Cars through effective customer relationship management and strategic presentations. Proficient in QuickBooks for financial reporting, excelling in high-pressure environments while maintaining operational efficiency. Multilingual and adaptable, thriving in diverse settings to enhance client connections.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant
Layas Cars
Calgary, Canada
11.2021 - Current
- Directed sales operations at registered Amvic retail car dealership, achieving significant revenue growth.
- Managed billing, filing, and transaction recording to ensure accurate financial tracking.
- Presented vehicle offerings and promotions to potential buyers to drive sales engagement.
- Assisted owner with various dealership responsibilities to enhance operational efficiency.
ENTRY LEVEL ACCOUNTING INTERNSHIP
AST ACCOUNTING
Calgary, Canada
07.2021 - 11.2021
- Acquired foundational accounting experience in a professional office environment.
- Utilized QuickBooks for efficient financial management and reporting.
- Balanced bank accounts, general ledgers, and credit card statements accurately.
- Prepared comprehensive income statements to reflect financial performance.
- Compiled statements of financial position to summarize assets and liabilities.
Assistant Front Store Manager
Shopper’s Drug Mart
Calgary, Canada
12.2017 - 06.2021
- Reviewed reports including Holding Tank, MMS evaluation, Inventory Adjusting, and Backroom Discrepancy.
- Assisted in daily Purchasing and Receiving for Dairy, OTC, Produce, and Food and Beverage.
- Divided work duties, oversaw progress, and provided support to staff.
- Addressed customer complaints and communicated resolutions to management.
- Processed returns, OP1s, damages, and known losses efficiently.
- Performed Closing procedures as scheduled.
- Generated daily Low stock report to monitor inventory levels.
- Trained merchandisers, cashiers, receivers, and supervisors while participating in hiring process.
Customer Service Representative
Universal Travel Management
Lebanon
01.2016 - 11.2017
- Greeted customers and managed phone inquiries to enhance service experience.
- Booked appointments and conducted follow-up calls to maintain customer engagement.
- Supported sales targets by contacting potential customers with updates on fares and deals.
- Reported daily activities to management, including sales, deposits, and complaints.
- Provided information on group bundles, holiday destinations, and ticket fare updates.
- Tracked petty cash purchases and monitored supplier interactions for efficiency.
- Maintained clear communication regarding customer complaints to ensure prompt resolution.
Education
B.S. - Business Administration majoring in Accounting Information System
LEBANESE INTERNATION UNIVERSITY
LEBANON06.2016
Some College (No Degree) - Canadian Business Law, Financial Accounting, Managerial Accounting
SAIT
Calgary, ABSkills
- Adaptability and flexibility
- Customer relationship management
- Time management
- Effective communication
- Multilingual proficiency
- Community engagement
- Customer liaison and oversight
- Accountability and responsibility
- Pressure management
- Microsoft Office expertise
Certification
- Leadership and management certificate, Shoppers Drug Mart, 05/01/21
- AMVIC SALESPERSON CERTIFICATE, Authorized registered salesperson in the automotive industry in Alberta, Canada, 11/15/21, 11/30/22
- TDG-CERTIFICATION, Transportation of dangerous good certificate, 03/01/22, 03/01/25
- ENTRY LEVEL CANADA SOCCER REFEREE
Accomplishments
- Played a major role in passing store certification after years of failure to meet corporate standards AT SHOPPERS DRUG MART !
- Honor graduate
- Won several national soccer tournaments as team captain.
References
Available upon request.
Affiliations
- OUTDOOR ENTHUSIASTIC WHO LOVES TO HIKE AND EXPLORE NATURE
- TAKE CARE OF MY MENTAL HEALTH BY READING ON A DAILY BASIS
- TAKE CARE OF MY HEALTH BY EXCERSICING REGULARLY
Languages
English
Professional
Arabic
Professional
Spanish
Limited
Timeline
Sales Consultant
Layas Cars
11.2021 - Current
ENTRY LEVEL ACCOUNTING INTERNSHIP
AST ACCOUNTING
07.2021 - 11.2021
Assistant Front Store Manager
Shopper’s Drug Mart
12.2017 - 06.2021
Customer Service Representative
Universal Travel Management
01.2016 - 11.2017
B.S. - Business Administration majoring in Accounting Information System
LEBANESE INTERNATION UNIVERSITY
Some College (No Degree) - Canadian Business Law, Financial Accounting, Managerial Accounting
SAIT
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