Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bilal Wadoh

Bilal Wadoh

Montreal,QC

Summary

With seven years of experience as an innovative Visual Merchandiser, I consistently deliver superior merchandising performance. Expert in developing visually appealing displays that align perfectly with brand image and corporate objectives. Demonstrated success in showcasing products to boost sales and enhance brand awareness.

Overview

7
7
years of professional experience

Work History

Visual Merchandiser

Zara
11.2021 - Current
  • Created innovative floor plans to maximize visibility of merchandise.
  • Conducted research on trends in retail design, color schemes, lighting, display techniques.
  • Attended trade shows and conferences related to visual merchandising industry trends.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Implemented corporate visual standards via planogram updates, emails and verbal feedback.
  • Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
  • Created window and in-store displays to promote new product launches.
  • Planned commercial displays to entice and appeal to customers.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Organized store layout, fixtures and visual merchandising standards.
  • Assisted in developing strategies for increasing sales by using visual merchandising techniques.
  • Analyzed customer feedback on current display designs and proposed improvements accordingly.
  • Provided training sessions for staff members on proper display techniques for different types of merchandise.
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.

Store Manager

Z collection
05.2017 - 08.2021
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delegated work to staff, setting priorities and goals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Ensured compliance with safety regulations and company policies.
  • Assessed operational efficiency of the store's departments.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Developed strategies to maximize sales and profitability.
  • Organized promotional events to increase product awareness.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Managed daily banking activities such as deposits and withdrawals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Planned special promotions or discounts based on market trends.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

Bachelor - Human Resource Management

Guy Concordia
Montreal, QC

Bachelor of Science - Mathematics

University of Homs
03-2017

Skills

  • Retail Sales Campaigns
  • Seasonal Promotions
  • Brand Image Alignment
  • Interior Retail Displays
  • Merchandising Plan Development
  • Overstock Strategy
  • Display Building
  • Visual Merchandising
  • Order Management
  • Employee Coaching

Languages

English
Full Professional
French
Professional Working
Arabic
Native or Bilingual

Timeline

Visual Merchandiser

Zara
11.2021 - Current

Store Manager

Z collection
05.2017 - 08.2021

Bachelor - Human Resource Management

Guy Concordia

Bachelor of Science - Mathematics

University of Homs

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Bilal Wadoh