Bilal Shahid

Strategic plans for current core accounts and potential growth accounts - understanding of VAR core strengths to develop engagement opportunities.

• Business review with partners to ensure their needs were met, fostering long-lasting relationships to understand pain points and resources that can be provided, leading to additional revenue.
• Lead generation activities for partners – MFD funds tied to grow a specific vertical or end-user focused events to discover opportunity.
• Analyzing Canadian landscape of opportunities/trends and collaborating with partners to pinpoint regional growth areas.
• Nurturing Growth Accounts: Closely working with VAR sales team to provide product/service guidance and helping them engage and close end-user opportunities.

• Strategically managed a portfolio of assigned accounts to enhance and expand existing purchasing behaviors.
• Engaged in high-level interactions to foster strong client relationships and Vendor relationships to help identify target channel partners
• Managing relationships with both Vendors and VAR’s working on government and public opportunities. Overlooking business cycle from testing stages to deployment.
• Creating a long term relationship with VAR’s, negotiating purchasing terms and product costs. Engagement with project delivery dates and turn-around.
• Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
• Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
• Secured new business opportunities through networking and relationship-building activities.
• Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
• Maintains in-depth knowledge of current technology trends in the industry and understanding customer needs based on the operating environment.

• Responsible for managing first time, emerging business accounts, backend sales tasks and customer inquiry for Toronto sales office in an extremely busy sales environment
• Working closely with hardware IT vendors, understanding and promoting their technology as solution to VAR’s specializing in warehousing, distribution, transportation, health care and retail solution
• Managing relationships with both Vendors and VAR’s working on government and public opportunities
• Maintains in-depth knowledge of current technology trends in the industry and understanding customer needs based on the operating environment
• Follow through by providing product demos and probe for additional growth opportunities

• Lead customer service rep in Ontario Region, helping with any escalations recommending solutions and providing on-going feedback to improve current processes
• Provided post sale service to customers with order fulfillment, ETA, RMA, product solutions and escalations
• Communicating with purchasing, vendors and customers to ensure project deadlines are met and resolving challenges with some opportunities
• Understanding the sales cycle and worked with vendors to procure products in advance for projects and customers with repeat business
• SPECIALIZED IT DISTRIBUTOR

• Worked in a very competitive sales environment, where compensation is based solely on performance, to help provide financial solutions and financial security to clients
• Responsible for identifying client’s financial needs and then determining and recommending what products or course of action is best suited for their situation
• Dealt with Mutual Funds, Segregated Funds, life Insurance and many other financial products provided by different financial institutions
• Working in a very interactive team environment and using cold calling techniques to generate leads

• CERTIFICATE: CANADIAN INSTITUTION OF MANAGEMENT
• CERTIFICATE: BUSINESS STUDIES