Bilal Chaaban

. Accounting functions including transaction processing and posting,

. General journal entries,

. Monthly account reconciliation,

. Bank Reconciliation,

. Credit Card reconciliation,

. Accounts payable,

. Financial statement preparation,

. General administrative duties,

. Preparing and organizing weekly payments runs,

. Deals processing & posting,

. Terminations processing & posting.

· Accounts Payable, includes processing invoices, following up with vendors and resolving discrepancies in a timely manner.

· Accounts Receivable, including processing payments, producing statement of accounts, collections on overdue accounts and account reconciliation when required.

· Banking, processing bank deposits, including trips to the bank. All associated finance entries.

· Processing Employee expense reports, verifying expenses are within the company guidelines, correcting errors, questioning abnormal expenses and entering into the finance system.

· Company credit card reconciliations and communication for obtaining supporting documentation.

· Invoice creation and distribution when required.

· Assisting with Monthly and Year End tasks.

· Process purchase requisitions / orders within purchasing authority

· Invite, assess, and award/recommend supplier tenders, bids, quotations, and proposals.

· Establish and negotiate contract terms and conditions, and maintain supplier relationships

· Prepare and maintain purchasing records, reports and price lists

· Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements.

· Assist in the development of specifications for equipment, materials, and services to be purchased

· PO preparation and follow up of routine and non-routine warehouse materials.

· Purchasing from abroad suppliers

· Prepare the below reports:

Ø Vendors weekly payments report

Ø PO summary

Ø Items Summary

Ø Manpower report

Ø Routing Report

• Deliver excellent customer service, at all times.
• Assist in keeping the hotel reception area clean and tidy, at all times.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
• Administer all reservations, cancellations and no-shows, in line with company policy.
• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
• Provide reports, as required, for housekeepers and management.
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency service.
• Carry out instructions given by the management team and head office.

· Support and provide superior service via phones, e-mails and faxes as a receiver and caller.

· Use questioning and listening skills that support effective telephone communication.

· Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.

· Understand the impact of attitude in handling calls professionally.

· Effectively deal with job stress, angry callers, and upset customers.

· Use the most appropriate way to communicate with different behavior types on the telephone.

· Apply the elements of building positive rapport with different types of customers over the phone.

· Apply the proper telephone etiquette to satisfy various customer situations.

· Apply appropriate actions to effectively control a telephone call.

· Identify voice skills and how to enhance a good telephone presentation.

· Meets commitments to customers.

. Display Time flexibility towards shifts as per work floor requirements.