Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bilal Butt

Milton,Canada

Summary

Customer-focused store manager with extensive experience in retail operations and sales leadership. Proven track record in implementing profitability strategies and enhancing team performance. Expertise in recruiting, training, and developing high-performing teams of associates and assistant managers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Hero Certified Burgers
Milton, Canada
08.2020 - Current
  • Directed activities across departments to optimize production, pricing, and sales operations.
  • Executed opening, closing, and shift change functions to uphold daily operational standards.
  • Established customer service standards and ensured staff compliance through regular monitoring.
  • Compiled monthly reports detailing sales figures, expenses, and profits.

Assistant Manager

Hero Certified Burgers
Milton, Canada
01.2018 - 08.2020
  • Delivered leadership and mentoring to new employees on company programs.
  • Reviewed completed work for quality, consistency, and compliance with standards.
  • Conducted interviews for prospective employees, providing insights for HR decisions.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Kitchen Staff

Hero Certified Burgers
Milton, Canada
04.2017 - 01.2018
  • Assisted with meal preparations across various cooking stations to enhance efficiency.
  • Washed, peeled, and chopped fruits and vegetables for timely cooking and serving.
  • Ensured adherence to restaurant standards in all dish preparations.

Child Care Assistant

MCRC
Milton, Canada
01.2017 - 01.2018
  • Facilitated development of individualized plans tailored to each child's interests and abilities.
  • Maintained accurate records of daily observations, activities, meals served, and medications administered.
  • Monitored children during nap time to ensure a peaceful and restful environment.
  • Cultivated constructive relationships with families through clear communication and professionalism.

Front of House Staff

Hero Certified Burgers
Milton, Canada
03.2016 - 04.2017
  • Operated kitchen equipment according to OSHA protocols and manufacturer instructions.
  • Replenished supplies and organized food preparation stations to enhance efficiency.
  • Assisted guests with special needs to maintain an inclusive dining experience.
  • Informed customers of daily specials and promotions to boost restaurant engagement.

Education

Diploma Accounting - Business Accountancy

Sheridan College
Mississauga, ON
12.2025

High School Diploma -

Jean Vanier Catholic Secondary School
Milton, ON
07.2019

Skills

  • Interpersonal and communication skills
  • Sales analysis
  • Customer service excellence
  • Adaptability and quick learning
  • Problem-solving and active listening
  • Automotive trends knowledge
  • Financial reporting
  • Database management
  • Team leadership

Certification

OMVIC Certification, (2023-2025)

Food Handler Certification, (2024-2026)

Work Health and Safety Awareness Certification, (2024)

References

Available upon request.

Timeline

Store Manager

Hero Certified Burgers
08.2020 - Current

Assistant Manager

Hero Certified Burgers
01.2018 - 08.2020

Kitchen Staff

Hero Certified Burgers
04.2017 - 01.2018

Child Care Assistant

MCRC
01.2017 - 01.2018

Front of House Staff

Hero Certified Burgers
03.2016 - 04.2017

Diploma Accounting - Business Accountancy

Sheridan College

High School Diploma -

Jean Vanier Catholic Secondary School

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Bilal Butt