Bilal Alokozay
Oakville
Summary
Personable and organized, with passion for delivering exceptional service and attention to detail. Knowledge of food safety standards and customer service techniques, coupled with skills in time management and teamwork. Dedicated to creating memorable dining experiences and contributing to seamless and enjoyable event.
Overview
4
4
years of professional experience
Work History
Catering Assistant (with Family Friend)
03.2022 - 03.2023
- Assisted in event planning, food preparation, and serving
- Managed client orders and ensured timely service
- Handled customer inquiries and ensured satisfaction
Warehouse
AGC (ANA)
09.2019 - 12.2021
- Assisted in efficiently unloading packages for delivery trucks
- Took on extra duty of training new hires on packaging process and making sure they followed business policies, which helped improve team output
- Played a key role in optimizing packaging and shipping processes, ensuring accurate and timely order fulfillment in a dynamic, fast-paced environment
Sales and Marketing Associate (Part-time)
AGC (ANA)
06.2019 - 08.2021
- Represented the company at various events across Ontario, conducting product demonstrations to promote and increase awareness of the brand's tea products
- Collaborated with senior management to monitor product placement, sales performance, and customer feedback in retail outlets and local markets
- Assisted in strategizing marketing efforts based on insights gained from consumer interactions and retail experiences
Education
Business Commerce - Marketing Major
Ted Rogers School of Management , Toronto Metropolitan University
Toronto, ON08.2024
Business General - Diploma
Pilon School of Business, Sheridan College
Mississauga, ON04.2021
Skills
- Time efficient
- Communication
- Microsoft PowerPoint
- Microsoft Excel
- Teamwork
- Problem-Solving
Extracurricular Activities
Summer Soccer League, Mississauga Soccer League, Mississauga, Ontario, 06/01/21, 09/30/24, Participated in a 7v7 league, demonstrating physical fitness and teamwork., Collaborated with teammates to develop strategies that improved performance during matches., Demonstrated leadership during games by making changes to the team formation and communicating with teammates to execute strategic plays.
References
Available upon request
Languages
Timeline
Catering Assistant (with Family Friend)
03.2022 - 03.2023
Warehouse
AGC (ANA)
09.2019 - 12.2021
Sales and Marketing Associate (Part-time)
AGC (ANA)
06.2019 - 08.2021
Business General - Diploma
Pilon School of Business, Sheridan College
Business Commerce - Marketing Major
Ted Rogers School of Management , Toronto Metropolitan University
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