Bilal Agha

• Scheduled interviews with candidates over phone and email

•Have created Job Postings
• Have created offers and extensions over Oracle
• Have conducted background checks through Sterling Backcheck
• Have visited Tier 1 school campuses for career fairs, info sessions, and social events
• Have coordinated and assisted in many projects and assignments that helped business processes
• Have networked with many candidates and applicants and through events and LinkedIn and organized coffee chats
• Have organized Co-op events
• Have organized Co-op Volunteer days with Non-profits

• Answered employee requests and concerns through Zendesk Tickets
• Have written Employment letters for PR/Immigration and bank use
• Have given tours to new hires every week
• Managed a portfolio of employees in Eastern Canada in the Metals, Shared Services, and Earth sciences and Engineering (ESE) sectors
• Experienced with SAP and HR@Hatch (HRIS system)
• Onboarded/hired employees, processed leaves (vacation, paternity, disability), and processed resignations

• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions.
• Maintained clean and welcoming store environment.
• Handled financial transactions.
• Did returns and helped around the store
• Assisted customers with locating items and providing product information
• Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
• Followed company policies and procedures to maintain security and integrity of customer data
• On average would checkout around 200 customers a day
• Would work in a team of 10 cashiers per shift

• JA Company Program empowers young people in grades 9-12 with Skills, Confidence, and Connections to build something Incredible
• Company was a Successful Podcast with about 30 employees
• Was a Co-Host
• Recorded 15-30 minute podcasts a week
• Assisted marketing department with advertising
• Established fanbase of over 1000 followers on Instagram and over 500 listeners on Spotify
• Maintained communication and cohesiveness with all departments
• Attended weekly conference meetings with the company

• Completed 85 hours
• Helped Teachers with moving heavy equipment around
• Monitored halls
• Worked with a group of more than 20 volunteers
• Was a Teacher's Aid and helped teach a class
• Supervised Kids In the Cafeteria and Gym
• Helped set up the gym for prayer time by setting down mats and setting up microphone and speaker system