BIKRAMPREET KAUR
London,Canada
Summary
Dedicated Personal Support Worker with healthcare support experience focused on delivering individualized care. Expertise in assisting with daily living activities, personal hygiene, and emotional support. Strong communicator and relationship builder, skilled in organization and problem-solving within team-oriented environments, ensuring client dignity, privacy, and safety.
Overview
1
1
Certification
10
10
years of professional experience
Work History
COMMUNITY SUPPORT WORKER
Paramed
03.2025 - 09.2026
- Delivered compassionate assistance tailored to individual needs, fostering client trust and satisfaction.
- Supported clients with daily needs, promoting dignity, comfort, and independence to enhance overall well-being.
- Facilitated positive client interactions through effective communication and relationship-building skills.
- Maintained a professional approach to client privacy and safety while reporting concerns.
SALES MANAGER
Shaw Communications Inc.
Brampton, ON
09.2021 - 08.2023
- Built and maintained strong client relationships through attentive service and proactive follow-up.
- Coached and motivated team members, improving performance and adherence to service standards.
- Resolved customer concerns promptly and professionally, enhancing overall client satisfaction.
SHIFT MANAGER
Five Guys Burgers and Fries
Mississauga, ON
12.2018 - 09.2021
- Resolved escalated customer concerns through effective communication and problem-solving, enhancing customer satisfaction.
- Delegated tasks and provided clear instructions to support smooth team operations.
- Maintained compliance with company standards by implementing best practices and a positive customer experience.
HEALTHCARE SUPPORT WORKER
Civil Hospital
Mohali
04.2016 - 08.2018
- Facilitated patient care and well-being in a healthcare setting by actively engaging with patients' needs.
- Coordinated timely administration of medications and treatments based on medical professionals' instructions.
- Assisted with care activities, ensuring adherence to facility policies and procedures for optimal patient outcomes.
- Administered medications and treatments promptly in a healthcare setting.
Personal support worker
Levante horizon place
London
10.2023 - 12.2024
- Supported residents with daily personal care at Levante Horizon Place.
- Assisted with meal preparation and dining routines in supportive living settings.
- Coordinated with staff to follow individual support plans and routines.
- Collaborated with other health professionals to coordinate the care of each client.
- Documented care notes and daily support details for shift handovers.
Education
Personal Support Worker Program -
A1 Global College of Health
Mississauga, ONSkills
- Client-centered care
- Daily living activities
- Mobility assistance
- Personal hygiene and grooming
- Emotional support
- Crisis intervention
- Incident reporting
- Privacy and confidentiality
- Team collaboration
- Relationship building
- Problem-solving
- Client advocacy
Certification
- First Aid and CPR Certification
- Safe Food Handling Certification
- GPA Certification
- Mask Fit Certification
LANGUAGES
English Professional working proficiency, Punjabi Native or bilingual proficiency, Hindi Full professional proficiency
Timeline
COMMUNITY SUPPORT WORKER
Paramed
03.2025 - 09.2026
Personal support worker
Levante horizon place
10.2023 - 12.2024
SALES MANAGER
Shaw Communications Inc.
09.2021 - 08.2023
SHIFT MANAGER
Five Guys Burgers and Fries
12.2018 - 09.2021
HEALTHCARE SUPPORT WORKER
Civil Hospital
04.2016 - 08.2018
Personal Support Worker Program -
A1 Global College of Health