Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SUPERVISOR
FASGAS Gas station
12.2021 - Current
Worked quickly and under pressure to ensure that procedure was efficient
Managed approximately 10-15 incoming calls, emails and faxes per day from customers.
Maintain daily, weekly, and monthly records of sales and business operations
Maintained neat and inviting atmosphere for optimum customer satisfaction
Volunteer
Sikh Temple
09.2021 - 12.2021
Engage in various tasks such as cooking, serving food (Langar), cleaning, and administrative duties.
Serving free meals to all visitors promotes equality and community spirit.
Educating community members about Sikhism, its principles, history, and practices through classes and workshops.
Engaging with broader community, organizing interfaith events, and participating in charitable initiatives.
ADMINISTRATOR
Flying Feathers
01.2020 - 01.2021
Proficient in creating and maintaining schedules
Patient and encouraging
Creative learning strategies.
Evaluated customer needs and feedback to drive product and service improvements.
Created and managed project plans, timelines and budgets.
Volunteer
Pingalwara
01.2018 - 04.2018
Help individuals with tasks like bathing, dressing, grooming, toileting, and eating.
Offering companionship, empathy, and encouragement to individuals who may be experiencing emotional difficulties or distress.
Ensuring that individuals take their prescribed medications at right time and in correct dosage, and monitoring for any adverse reactions
Working collaboratively with other members of care team to ensure coordinated and holistic care for individuals.
Education
COMPUTER INFORMATION SYSTEM DIPLOMA -
University Of The Fraser Valley
Abbotsford, BC
06.2023
HIGH SCHOOL GRAD. -
St. Xavier's School Bathinda
Bathinda, Punjab
04.2020
Skills
Volunteer work
Communication skills (Handling calls and emails in ENGLISH, HINDI, PUNJABI)
Team building and supervision
Interpersonal and time management skills
Detail oriented with strategic planning and organization
Knowledge of POS (point of sales systems)
Certification
Food Safety
Security
Lotto Certified
Customer Service for CSRs
Merchandising
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Limited Working
Primary Assets
Languages: Java, PHP, HTML, CSS
MS- word, Excel, PowerPoint
Operating system: Windows, Linux, Mac OS
Website designing and Hardware systems
Ability to type at speed more than 55 WPM
Excel in development applications such as NetBeans
Hobbies and Interests
Travelling
Sports
Reading
Music
Projects
Built ISO certified Process documents
Provided innovative technical solutions with appropriate documentation.
Cengage MindTap learning Project Applied advanced skills in MS office Created trouble shooting videos and documents
Accomplishments
Employee of the month
Academic awards in school
Availability
Any time: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday