Reliable retail professional with experience in customer service, POS transactions, shelf stocking, and store maintenance. Known for strong time management, cleanliness standards, and health and safety compliance.
Work History
Grocery Shopper
1 Year 4 Months
Instacart | 06.2025 - Current
Selected fresh produce, meat, and perishables using quality standards.
Shopped customer orders accurately, following app instructions and item preferences.
Optimized store routes to complete orders efficiently and maintain productivity.
Communicated substitution options promptly to resolve out-of-stock items.
Sales Associate
3 Years 5 Months
Mobil Gas Station | 05.2023 - Current
Delivered prompt customer service while resolving payment issues and purchase inquiries.
Operated POS system to process fuel, merchandise, and lottery transactions accurately.
Reconciled cash drawers and balanced register totals at shift close.
Restocked coolers, shelves, and promotional displays to maintain product availability.
Assisted with opening and closing procedures, including till setup and end-of-day reporting.
Monitored fuel pumps and convenience store areas for safety and cleanliness.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.