Bikramjit Singh
Scarborough,Canada
Summary
Skilled in surveillance and emergency management with a strong background in security operations and customer satisfaction. Proven ability to maintain a safe environment and resolve conflicts efficiently. Seeking to leverage my expertise in organizational skills and attention to detail as a Tactical security guard to enhance safety and security measures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Paragon Security
Toronto, ON
01.2025 - 01.2026
- Patrolled buildings regularly both inside and outside while maintaining an alert presence.
- Inspected doors, windows, locks, gates, ensuring they are secure after hours.
- Maintained logbooks for documenting daily activities and events.
- Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques.
- Assisted with crowd control at special events and large gatherings.
- Identified potential safety hazards and took corrective action to mitigate risks.
- Observed areas for signs of crime or disorder and investigated disturbances.
Event Security Guard
Sword Security
06.2024 - 10.2024
- Performed basic first aid procedures if necessary in order to provide immediate medical attention when required.
- Collaborated closely with local law enforcement agencies in order to create a safe environment for attendees.
- Conducted regular patrols of the premises before, during and after an event to ensure compliance with security policies.
- Fostered positive interactions between guests and venue staff members through effective communication methods.
Customer Service Representative
Tim Hortons
Scarborough, Ontario
05.2023 - 04.2024
- Greeted customers warmly and provided prompt, friendly service in a fast-paced environment.
- Took food and beverage orders accurately at the counter and drive-thru.
- Prepared and served coffee, donuts, sandwiches, and other menu items according to company standards.
- Handled cash, debit, and credit transactions efficiently using the POS system.
- Maintained cleanliness and organization of the front counter, dining area, and beverage station.
- Addressed customer inquiries, resolved complaints professionally, and ensured guest satisfaction.
- Followed food safety and hygiene procedures in accordance with Tim Hortons policies.
- Supported team members during peak hours to maintain smooth operations.
- Promoted upselling and daily specials to enhance customer experience and increase sales.
Education
Computer System Technician - Networking Program
Canadore College
12-2024
Skills
- Force protection
- Physical fitness
- Weapons handling
- First aid training
- Microsoft Office proficiency
- Written and verbal communication
- Surveillance
- Emergency management
- Time management
- Customer satisfaction
- Interpersonal communication
- Organizational skills
- Attention to detail
- Record keeping
- Surveillance techniques
- Emergency response planning
Certification
- Individual Security Guard License
- Smart Serve Ontario
- WHMIS Certification
- First aid and CPR level 'C'
- G License
- Health and safety Awareness certificate
LICENSES
G class License
Timeline
Security Guard
Paragon Security
01.2025 - 01.2026
Event Security Guard
Sword Security
06.2024 - 10.2024
Customer Service Representative
Tim Hortons
05.2023 - 04.2024
Computer System Technician - Networking Program
Canadore College