Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Bikramjit Singh Battu

Whitby,ON

Summary

Dynamic technician with a proven track record at Dependable Home Tech, excelling in technical troubleshooting and customer service. Recognized for resolving complex issues swiftly, enhancing customer satisfaction. Skilled in incident reporting and security monitoring, ensuring safety and efficiency in high-pressure environments. Committed to delivering exceptional results through effective time management.

Overview

5
5
years of professional experience

Work History

Technician

Dependable Home Tech
Scarborough, ON
11.2022 - Current
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.

Security Officer

Paladin Security
Oshawa, Ontario
04.2021 - 11.2024
  • Provided escorts for visitors as needed throughout the facility.
  • Completed incident reports to record security or loss prevention incidents.
  • Identified suspicious activity to determine appropriate response.
  • Assisted with crowd control during large events held at the facility.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored security cameras to identify and respond to suspicious activity.

Package Operator

Staff Plus
Whitby, Ontario
10.2020 - 07.2021
  • Assembled cartons and applied pads to crate to prepare for product packing.
  • Managed inventory of packaging materials and supplies.
  • Maintained clean and organized work area to ensure safety and productivity.
  • Updated packaging records and inventory logs accurately.
  • Utilized hand tools and equipment to assist in packaging tasks.

Education

High School Diploma -

Durham College
Oshawa, None
05-2022

Skills

  • Customer service
  • Technical troubleshooting
  • Equipment maintenance
  • Incident reporting
  • Time management
  • Security monitoring

Timeline

Technician

Dependable Home Tech
11.2022 - Current

Security Officer

Paladin Security
04.2021 - 11.2024

Package Operator

Staff Plus
10.2020 - 07.2021

High School Diploma -

Durham College

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Bikramjit Singh Battu