Highly organized International Business graduate with strong leadership, multitasking, and communication skills. Leveraging teamwork and communication, I adeptly managed high-pressure situations, showcasing my ability to maintain efficiency and foster positive environments in diverse settings.
Overview
3
3
years of professional experience
Work History
Loss Prevention Officer
London Drugs
Kamloops, British Columbia
08.2023 - Current
Monitored store activity proactively to prevent theft and ensure a safe shopping environment, demonstrating strong attention to detail.
Conduced investigations into suspicious activities, applying analytical and problem-solving skills.
Collaborated with store management and law enforcement to address incidents, arrests, fostering effective teamwork and communication.
Maintained a calm and professional demeanor during high-pressure situations, utilizing conflict resolution and interpersonal skills.
Prepared detailed reports on security incidents and conducted risk assessments, emphasizing organizational and written communication skills.
Crew Member
Wendy's
Kamloops, British Columbia
05.2022 - 12.2024
Provided exceptional customer service by addressing customer needs, resolving complaints, and ensuring a positive dining experience.
Collaborated with team members to maintain efficient operations during high-demand periods, demonstrating strong teamwork skills.
Communicated effectively with both customers and staff, ensuring a clear and accurate exchange of information.
Managed multiple tasks simultaneously, including taking orders, handling payments, and preparing food, while maintaining quality and speed in a fast-paced environment.
Fostered a welcoming environment by utilizing interpersonal skills to build rapport with customers and colleagues.
Education
Post Bacc Diploma- International Business
Thompson Rivers University
Kamloops
12-2024
Bachelor of Commerce
Punjabi University
Patiala, India
05-2020
Skills
Customer Service
Teamwork
Communication Skills
Attention to Detail
Problem Solving
Time Management
Timeline
Loss Prevention Officer
London Drugs
08.2023 - Current
Crew Member
Wendy's
05.2022 - 12.2024
Post Bacc Diploma- International Business
Thompson Rivers University
Bachelor of Commerce
Punjabi University
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