Bikash Yadav
Greater Sudbury,ON
Summary
Experienced technology sales professional with a proven track record in cultivating strong client relationships and driving revenue growth. Recognized for dedication to team collaboration and consistent achievement of results. Adaptable to changing needs and thrives in dynamic environments. Specializes in solution selling and customer engagement, bringing a reliable and results-oriented approach to every opportunity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Assistant
Radisson Hotel
05.2023 - 08.2024
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Responded to queries on phone, via email or through IT ticketing system.
- Developed user-friendly IT solutions for improved staff productivity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Streamlined communication channels through the installation and configuration of VoIP systems.
Technology Sales Associate
Bhatbhateni Supermarket
04.2021 - 03.2023
- Collaborated with team members to achieve monthly sales targets.
- Optimized sales process by tracking customer interactions, analyzing data, and implementing improvements.
- Exceeded sales targets by leveraging in-depth product knowledge and effective closing techniques.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service.
- Worked closely with technical support teams to resolve any issues during implementation or post-sales phases for seamless customer experience.
- Facilitated successful product demonstrations, highlighting key features and benefits to prospective customers.
- Managed a complex pipeline of opportunities from initial inquiry through contract negotiation and closing stages.
Library Assistant
Nami College
06.2017 - 04.2019
- Stocking Shelves
- Inventory management
- Cleaning and maintenance
- Maintaining Library System
- Assisting Students
- Receiving Deliveries
Education
Post-Degree Certificate - Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON02-2025
POST-GRADUATE - IT-BUSINESS
Cambrian College
Sudbury, Ontario02-2024
BACHELORS - COMPUTER SCIENCE
The Univeristy of Northampton
Northampton, UK02-2019
Skills
- Merchandising and planogram execution
- Inventory management
- Problem-solving and solutions-oriented
- Cash register and POS system operation
- Team collaboration and flexibility
- Effective communication
- Time management and prioritization
- Loss prevention and safety compliance
- Adaptability to fast-paced environments
- Self-motivation and continuous learning
- Physical stamina for stocking and merchandising tasks
Projects
Modernized the inventory management system for Cambrian College's merchandise and promotional items. The project focused on streamlining inventory tracking, enhancing accessibility, and improving overall efficiency in managing college-branded merchandise.
Awards
Cambrian President's Honours Roll, 10/01/23, Recipient of the Cambrian President's Honours Roll award from Cambrian College for consistently achieving an outstanding GPA. This prestigious recognition underscores dedication to academic excellence and commitment to scholarly pursuits.
Languages
English
Full Professional
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
- Project Management Essentials Certified (PMEC) - MSys Training.
- Google IT Support Professional Certificate
- Forklift Certification
Timeline
IT Assistant
Radisson Hotel
05.2023 - 08.2024
Technology Sales Associate
Bhatbhateni Supermarket
04.2021 - 03.2023
Library Assistant
Nami College
06.2017 - 04.2019
Post-Degree Certificate - Business
Cambrian College of Applied Arts And Technology
POST-GRADUATE - IT-BUSINESS
Cambrian College
BACHELORS - COMPUTER SCIENCE
The Univeristy of Northampton
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