Summary
Overview
Work History
Education
Languages
Skills
Timeline
Generic

Bikash Lama

Technician (mobile & laptop)
Windsor,ON

Summary

Proven expertise in floor and equipment maintenance, honed at Mechatronics Engineering Pvt. Ltd., showcasing exceptional problem-solving and teamwork skills. Excelled in implementing safety standards, significantly enhancing project efficiency and client satisfaction through innovative cleaning solutions and technical troubleshooting. Demonstrated adaptability and commitment to continuous learning, ensuring top-notch service delivery.

Overview

16
16
years of professional experience

Work History

Floor Technician

Mechatronics Engineering Pvt. Ltd.
Nepal
01.2017 - 07.2024
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
  • Cleared trash and debris from rooms and office areas regularly.

Technician (Mobile and Laptop)

ECRC Group Pvt. Ltd.
Nepal
03.2008 - 12.2016
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

High School Diploma -

Madan Bhandari Memorial College,
05.2007

Languages

English
Elementary

Skills

Microsoft Office (Word, Excel, Power point)

Physical stamina and strong

Hand-eye coordination

Problem solving and troubleshooting

Safety first mindset

Tool operation and machinery handling

Teamwork and communication skill

Organizational skill

Timeline

Floor Technician

Mechatronics Engineering Pvt. Ltd.
01.2017 - 07.2024

Technician (Mobile and Laptop)

ECRC Group Pvt. Ltd.
03.2008 - 12.2016

High School Diploma -

Madan Bhandari Memorial College,
Bikash LamaTechnician (mobile & laptop)