BIJU VALIYATHEKKETHIL RAJU
Surrey,BC
Summary
Customer-oriented Auto Parts Team Leader with over 15 years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in auto parts management. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
16
16
years of professional experience
Work History
Team Leader
Canadian Tire
Edmonton, Alberta
11.2022 - 01.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Ensured compliance with all safety regulations in the workplace.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained daily inventory to facilitate successful material distribution.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
General Manager Spare Parts
SB Traders (Ewayspares)
Pune, Maharashtra India
01.2022 - 09.2022
- Achieved monthly target sales of 15 million INR
- Motivate team members to achieve target.
- Building good customer relationship to enhance sales and marketing
- Responding to sales queries via phone, e-mail and in writing.
- Handled all customer complaints in order to ensure maximum customer satisfaction.
- Maintained proper parts inventory levels through 1 months audits.
- Increased productivity, effectively managing 27 employees and crew while coordinating dispatching activities and daily ordering processes.
- Excellent knowledge in Electronic Parts Catalogue. Toyota/Mitsubishi/Honda/Nissan/Kia/Hyundai/GMC/Ford/Chrysler/Chevrolet etc.
Parts Manager
Honda Motors India Pvt Ltd
Pune, Maharashtra
12.2015 - 12.2021
- Handled two outlets retail sales and marketing reaching target sale of 10 million INR
- Manage almost all inventory worth 15 Million.
- Responsible for supervising stock order procedures, inventory, planning & ordering based on ROQ (Recommended Order Quantity).
- Managed store inventory and kept optimal stocking levels.
- Liquidate non moving parts and accessories up to date.
- Managing external sales(battery, tyre and lubricants) Conducting and planning of annual physical inventory.
- Always conducting business in a friendly and professional manner.
- Analyzed business performance data and forecasted business results for upper management.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Al Mailem Group Kuwait
Kuwait, Kuwait
04.2013 - 09.2015
- Managed wholesale sales and corporate sales with good gain of margin.
- Professional in automotive brands (More than 18 Brands Genuine & Aftermarket Toyota, Nissan, GMC,Mitsubishi, Honda, Hyundai, Kia ……etc.)
- Analyze market dynamics, pricing trends, market opportunities, operating and sales margins in order to develop reports, procedures and tools for pricing and quoting
- Establishing relationships with auto dealers (Japanese /American /Korean Brand).
- Monitoring sales on a daily basis and updating the sales team for achieving targets and better sales and Preparing monthly reports on Sales and to assist in conducting meeting with sales team and preparing branch wise sales reports.
- Supporting for conducting and planning of annual physical inventory .
- Supporting for inventory planning & ordering (includes sea order & air order ) based on SOQ (Suggested Order Quantity )
Parts Manager
Mitsubishi Motors Kochin
Kochin , Kerala India
07.2007 - 03.2013
- Looking after the complete spare parts department and day to day running of the Geo Motors Car division. (Sales & service department).
- Monitoring spare parts warranty requirements in service and maintaining stock and ordering.
- Negotiate with sellers and buyers to secure business deal .
- Monitoring and motivating business associates to achieve their targets and identifying new outlets to grow the sales volume of the spare parts, vehicle and service reporting.
Education
Advanced Diploma - Mechanical Engineering
Kurukshetra University
06.2007
High School Diploma -
Kerala University
04-2004
Skills
- Good time management skills
- Good Writing and oral communication skills
- Excellent telephone & follow up skills
- Ability to work with people at all levels, to persuade and encourage
- Innovative thinking skills, Ability to pass on understanding and learning
- Good Communication, People management, Leadership
- Product and Service Management
- Adaptable to new concepts and responsibilities
Timeline
Team Leader
Canadian Tire
11.2022 - 01.2023
General Manager Spare Parts
SB Traders (Ewayspares)
01.2022 - 09.2022
Parts Manager
Honda Motors India Pvt Ltd
12.2015 - 12.2021
Al Mailem Group Kuwait
04.2013 - 09.2015
Parts Manager
Mitsubishi Motors Kochin
07.2007 - 03.2013
Advanced Diploma - Mechanical Engineering
Kurukshetra University
High School Diploma -
Kerala University
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