Bijoy Kizhakkudan Joy
Yellowknife
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Warehouse associate/ Sales and Inventory control associate
Domain logistics
02.2022 - 03.2024
- I served the company for more than 2 years in sales, marketing and Inventory management
- I could prove my skills in Customer service, Managing whole sale and retail orders and Returns, Shipping and receiving and managing inventory.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Customer Care Representative
South Indian Bank
01.2020 - 12.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Tour Consultant
Dream Holidays
06.2019 - 12.2020
- Resolved client issues swiftly and professionally, ensuring positive outcomes and maintaining company reputation.
- Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
- Enhanced customer satisfaction by providing personalized travel recommendations and tailored itineraries.
- Optimized itinerary planning with thorough attention to detail, maximizing customers'' vacation time while minimizing potential complications.
- Delivering the appropriate solutions when they're needed along with our skilled customer support to deliver outstanding client experiences
Education
Bachelor of business administration -
MG university
Global business management -
Conestoga College
Global hospitality management -
Conestoga college
Skills
- Sales and Marketing
- Microsoft office (Excel,Word, power point etc)
- Inventory management
- Organizational skills
- Customer satisfaction
- Individual and team player
- Time management and multitasking
- Quick learner
- WHIMS & Smart serve
Personal Information
- Passport Number: Open work permit
- Date of Birth: 05/23/1995
- Driving License: Class 5
Languages
English
Native or Bilingual
Timeline
Warehouse associate/ Sales and Inventory control associate
Domain logistics
02.2022 - 03.2024
Customer Care Representative
South Indian Bank
01.2020 - 12.2021
Tour Consultant
Dream Holidays
06.2019 - 12.2020
Bachelor of business administration -
MG university
Global business management -
Conestoga College
Global hospitality management -
Conestoga college
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