Bijay Kumar Mehta
Kitchener,ON
Summary
Results-driven professional seeking position as Manager. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from a broad array of backgrounds and cultures.
Overview
13
13
years of professional experience
Work History
Sales Manager
Specialty Innovations and Manufacturing
Waterloo, Etobicoke, ON
10.2021 - Current
- Handle marketing and sales of automotive components for North American market
- Handling recruitment process of international technical personnel for company
- Regular participant in Research and Development meetings held with Conestoga College and Wilfred Laurier University regarding various company projects
- Working with BDC Canada, AGS and other agencies regarding company matters
- Instrumental in getting companies like General Motors to express interest in collaborating with us for supply of machined components
- Handle technical and content writing for many upcoming company products.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Developed international business relationships to drive business units abroad.
- Reorganized and optimized leads management by implementing Odoo CRM solution.
EASYLINE SPECIALIST II
TD BANK
London, ON
05.2021 - 08.2021
- Provided First Contact Resolution to customers
- Managed average 45-50 calls per day.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Served customers and followed outlined steps of service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
Proprietor
The Axis-e-Solutions (SKOOLTECH)
Siliguri, India
02.2018 - 03.2021
- Conceived, developed, and established cloud-based ERP system for schools and colleges
- Successful in brand building and marketing ERP system in India, Nepal, and Bhutan
- Ensured timely implementation and management of Software in all schools and colleges
- Coordinated, with stakeholders and worked with backend team to provide superior product and service
- Conducted meetings and held interactive sessions with all stakeholders
- Trained and recruited all employees for organization.
- Devised processes to boost long-term business success and increase profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Input income and expense details into database to track business finances and address variances.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Signed over six new accounts in three months by formulating business plans and launching new company services.
- Provided customer service on accounts and resolved problems.
Business Development Manager
S.K
Siliguri, India
01.2009 - 02.2018
- Supervised documentation and billing and provided regular feedback
- Maintained all customer records with monthly sales and collections statistics for proper assessment and implementation of targets
- Ensured smooth functioning of inter departmental network
- Maintained cordial relationship with all clients
- Volunteering
- Website Content and Layout, French-Canadian Chamber of Commerce, Ontario 2020
- Assisted with website design content writing and layout.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Collected data and performed customer needs analysis.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
Master of Arts - English Literature
Panjab University
Chandigarh05.2004
Bachelor of Arts - English
St. Joseph's College
Darjeeling04.2004
Skills
- Operational Records Review
- Budgeting and Expenditures
- Sales Quota Management
- Sales Statistics Analysis
- Salesforce Software
- Motivational Techniques
- Customer Billing
- Territory Expansion
- Advertising Campaigns
- Customer Complaint Resolution
- Business Development and Planning
- Digital Sales
- Social Media Platforms
- Inventory Management and Planning
- Professional Integrity
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of seven staff members
- Achieved linearity by introducing Odoo software for manufacturing and crm tasks.
Reading, Playing guitar
I like to read a lot about history and actual life events. I love to play songs right from the Delta Blues to Rock and roll.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Manager
Specialty Innovations and Manufacturing
10.2021 - Current
EASYLINE SPECIALIST II
TD BANK
05.2021 - 08.2021
Proprietor
The Axis-e-Solutions (SKOOLTECH)
02.2018 - 03.2021
Business Development Manager
S.K
01.2009 - 02.2018
Master of Arts - English Literature
Panjab University
Bachelor of Arts - English
St. Joseph's College
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