Bijay Poudel
Collingwood,Ontario
Summary
Hospitable individual versed in overseeing staff and handling company works. Motivated Professional offering Msc. in Business. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Willing to relocate: Anywhere
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Camino Taco
06.2024 - Current
- Foster a positive and fun company culture.
- Manage and execute all aspects of the front of house, human resources: recruitment and selection, training, performance management, recognition and development.
- Manage employees by building strong teamwork and maintaining an accurate and up-to-date plan of establishment staffing needs.
- Prepare schedules and ensure that the establishment is properly staffed for all shifts.
- Maintain a positive attitude that promotes teamwork within the shop
- Shift management of controllable costs: Food, beverage and labour Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
- Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
- Assist the General Manager with all aspects of operations.
Restaurant Supervisor
Allure Hotel & Conference Centre
12.2023 - 05.2024
- Staff Management:
- Overseeing daily operations and supervising staff, including waiters, hosts, and kitchen staff.
- Scheduling shifts and managing staff rosters.
- Training new employees and providing ongoing training to existing staff.
- Addressing employee performance issues and resolving conflicts.
- Customer Service:
- Ensuring excellent customer service and addressing any complaints or issues.
- Greeting and interacting with customers to ensure satisfaction.
- Managing reservations and seating arrangements.
- Operational Management:
- Monitoring and managing inventory, including ordering supplies and ingredients.
- Ensuring compliance with health and safety regulations.
- Overseeing the cleanliness and maintenance of the restaurant.
Hotel Manager
Hotel Alice The Wonder INN LTD
01.2022 - 09.2023
- Managed all aspects of revenue and financial management including in budgeting, forecasting and P&L analysis.
- Created and executed successful marketing strategies resulting in 10% increase in occupancy rates.
- Created and executed successful events resulting in a 20% increase in group business.
Restaurant Manager
Primo Food AS
04.2019 - 05.2021
- Responsible for overseeing the day-to-day operations of the restaurant, including managing inventory, ensuring compliance with regulations and policies.
- Developed and implemented new employees training programs resulting in a 10% reduction in employees' turnover.
- Managed a team of 20 employees and increased employee engagement by 25%.
Bar Manager
Primo Food AS
01.2018 - 03.2019
- Managed a team of 8 staff members, including training and development.
- Maintained inventory levels and placed orders resulting in a 15% reduction in waste.
- Implemented new cocktails menu resulting in increased sales and customer satisfaction.
- Ensured compliance with all legal requirements, including environmental health and safety regulations.
Education
Master of Science - Business
Nord University
Bodø09.2019
BBA - Business Administration
Tribhuwan University
Nepal12-2014
Higher Secondary School - Management
Shikshadeep Higher Secondary Boarding School
Biratnagar , Nepal 08-2010
School -
GEMS International Secondary Boarding School
Biratnagar Nepal12-2008
Skills
- Communication and interpersonal skills
- Decision Making Skills
- Conflict Resolution
- Managerial Skills
- Restaurant Management
- Restaurant Experience
- Team Management
- Bartending
- Leadership
- Management
- Forecasting
- Customer service
- Team leadership
- Decision-making
Certification
- Smart Serve
- Food Handler Certification
Personal Information
Availability: Willing to relocate: Anywhere
Timeline
Assistant Manager
Camino Taco
06.2024 - Current
Restaurant Supervisor
Allure Hotel & Conference Centre
12.2023 - 05.2024
Hotel Manager
Hotel Alice The Wonder INN LTD
01.2022 - 09.2023
Restaurant Manager
Primo Food AS
04.2019 - 05.2021
Bar Manager
Primo Food AS
01.2018 - 03.2019
Master of Science - Business
Nord University
BBA - Business Administration
Tribhuwan University
Higher Secondary School - Management
Shikshadeep Higher Secondary Boarding School
School -
GEMS International Secondary Boarding School