Summary
Overview
Work History
Skills
Certification
Timeline
Generic

BIJAY MEHTA

Kitchener

Summary

Project Manager with 9+ years of experience in the automotive, IT, and product development fields, leading cross-functional teams and delivering complex projects across IT, operations, and product development. Skilled in end-to-end project management, including planning, budgeting, risk management, resource allocation, and stakeholder engagement. Proven track record of successfully implementing ERP systems, managing rollouts, and driving process improvements that enhance operational efficiency and customer satisfaction. Experienced in Agile and Waterfall methodologies, project documentation, executive reporting, and ensuring the timely delivery of high-quality solutions aligned with business goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Brainzaa Inc.
07.2022 - Current
  • Led software projects end-to-end, managing full lifecycle from initiation to deployment, ensuring on time, within budget delivery.
  • Directed cross functional teams coordinating developers, testers, and business units to achieve project milestones.
  • Facilitated client and stakeholder meetings to define scope, align expectations, and resolve roadblocks efficiently.
  • Applied Agile and Waterfall methodologies based on project needs, improving efficiency and adaptability.
  • Increased customer satisfaction scores by 20% within one month through structured feedback loops and strategic changes.
  • Developed customized reports and interactive dashboards in Power BI for data driven decision making.
  • Managed project risks and mitigation strategies, achieving a 95% success rate in test execution and rollout with 100% data integrity.
  • Improved operational efficiency by analyzing recurring issues and implementing corrective actions, reducing problem recurrence by 20%.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Project Manager

Specialty Innovations and Manufacturing Ltd.
10.2021 - 07.2022
  • Led cross functional project teams across IT, manufacturing, and operations, ensuring deliverables were completed on time, within budget, and within scope.
  • Directed end-to-end ERP implementation, consolidating legacy processes into a single platform, reducing inefficiencies and production delays.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Maintained and optimized daily production tracking in Excel, providing real time operational visibility for management decision making.
  • Developed and managed project schedules, budgets, and risk registers; proactively identified critical paths and implemented mitigation plans.
  • Served as primary stakeholder contact, providing updates and ensuring alignment with business requirements.
  • Introduced manufacturing process improvements, enhancing workflow efficiency and resource planning, reducing customer service response times by 20%.
  • Spearheaded development of patented products: UL Certified Power Bar Bed Bug Trap (Patent No. CA 2879809), Room Viral Guard (USPTO Patent Nos. 17402489, 63065486), a three-stage air purifier utilizing copper's antimicrobial properties against viral pathogens including SARS-CoV-2.
  • Partnered with University of Waterloo, Conestoga College, and McMaster University to deliver research driven patented solutions.
  • Delivered executive level project reporting via dashboards, status reports, and presentations.

Easyline Specialist II

T.D. Canada Trust
05.2021 - 08.2021
  • Streamlined procedures, reducing customer service response time by 20%.
  • Verified and updated customer account information accurately.
  • Maintained average call waiting time under 30 seconds, exceeding industry standards.
  • Contributed to a 25% increase in new product sales through effective customer guidance.
  • Received positive feedback from over 90% of customers for outstanding service.
  • Logged issues and solutions in internal database to track performance and improvements.

Owner (Self Employed)

The Axis-e-Solutions (Skooltech)
03.2015 - 02.2021
  • Founded and led a startup with a team of 7 employees, setting vision, strategy, and operational priorities across India, Nepal, and Bhutan.
  • Directed successful ERP implementation in schools and colleges across three countries,managing all problem roadblocks and challenges.
  • Managed all aspects of project delivery including planning, budgeting, resource allocation, and risk management.
  • Built strong relationships with school and college stakeholders, ensuring high satisfaction and repeat engagement.
  • Led hardware and software rollouts internationally with minimal disruption, achieving 95% user satisfaction.
  • Introduced process improvements and operational best practices, streamlining workflows and improving response times by 15%.
  • Developed strategic reports, dashboards, and performance metrics for informed business decision making.
  • Drove business growth and market presence by identifying opportunities, negotiating contracts, and ensuring successful project outcomes.

Skills

  • Gap Analysis
  • Process flow design
  • Project management
  • Project planning
  • Team collaboration
  • Relationship building
  • Customer relations

Certification

  • Scrum Product Owner Certified (SPOC) | Certified Scrum ProfessionalScrumMaster, Scrum Alliance
  • Data Analyst in Power BI | Exploratory Data Analysis in SQL
  • PMI Kickoff Agile, PMI | PMI Kickoff Predictive, PMI

Timeline

Project Manager

Brainzaa Inc.
07.2022 - Current

Project Manager

Specialty Innovations and Manufacturing Ltd.
10.2021 - 07.2022

Easyline Specialist II

T.D. Canada Trust
05.2021 - 08.2021

Owner (Self Employed)

The Axis-e-Solutions (Skooltech)
03.2015 - 02.2021

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BIJAY MEHTA