Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BIENVENU FAAHBOOVEE PEPUNA

SQUAMISH,Cameroon

Summary

Driven professional with extensive experience in food service supervision at DEGA HOLDINGS, adept in inventory management and customer service. Excelled in reducing waste and enhancing sanitation standards, alongside boosting sales revenue through strategic market analysis and client engagement at Messapresse Cameroun. Demonstrates strong leadership in training teams and a commitment to excellence, with a proven track record of improving customer satisfaction and operational efficiency. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Food Service Supervisor

DEGA HOLDINGS
10.2022 - Current
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Construction Worker

REPRODICAM CAMEROUN
04.2019 - 09.2022
  • Delivered packages to customer shops and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.

Sales Representative

Messapresse Cameroun
03.2012 - 04.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Education

Bachelor Degree - Communication Studies

University of Douala
Douala Cameroon
11.2009

Skills

Delivery

Sales

Inventory

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Food Service Supervisor

DEGA HOLDINGS
10.2022 - Current

Construction Worker

REPRODICAM CAMEROUN
04.2019 - 09.2022

Sales Representative

Messapresse Cameroun
03.2012 - 04.2019

Bachelor Degree - Communication Studies

University of Douala

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