Summary
Work History
Education
Skills
Languages
Timeline
Generic

BIEANNE MARGOTTE C. ISIDRO

Toronto ,ON

Summary

Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules.

Work History

Childcare Provider

Michael Hong/Heliya Honarmand
03.2024 - 09.2024
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Introduced children to educational games and activities to boost learning.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Liaised with parents and guardians to discuss child progress.

Childcare Provider

Khosro Akbari/Maryam Yekta
12.2022 - 02.2024
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Domestic Worker

Expatriate
08.2017 - 06.2022
  • Looking after/ taking care of a child
  • Cooking
  • Maintaining cleanliness of the house
  • Groceries
  • Tracked expenses, balanced checking account and paid bills on time.
  • Coordinated daily schedules for family members.
  • Managed housekeeping scheduling and planning.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Arranged for extra bedding, linens, towels and furniture to satisfy guests.

Management Trainee

Jollibee Foods Corporation
08.2016 - 10.2016
  • Receiving training from the concerned people in addition to performing duties in several departments such as client services, health care data, operations, sales etc of a particular organization
  • Learning staff functions and line, management view points, company policies, practices and operations which are significant in the proper functioning of an organization in the corporate world
  • Setting objectives and performance goals with higher officials and trainers of the organization
  • Monitoring the progress of performance with the trainers and management as per the requirement of the organization.
  • Gained knowledge of company policies, protocols and processes.

Customer Service Representative

Sutherland Global Services
12.2015 - 03.2016
  • Obtains client information by answering telephone calls; interviewing clients; verifying information
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Responded proactively and positively to rapid change.

Centara Grand at Central World
06.2001 - 11.2015
  • Work with other F&B managers and keep them informed of F&B issues as they arise
  • Respond to guest complaints in a timely manner
  • Regularly review house counts, forecast and VIP list and maintain the confidentiality of the hotel and its guests
  • Ensure the timeliness and accuracy of the amenity set-up and delivery
  • Monitor and maintain cleanliness of In-Room Dining areas and work areas
  • Prepare and submit required reports in a timely manner.

Order Taker

Centara Grand At Central World
06.2015 - 11.2015
  • In Room Dining
  • Checked outgoing orders for accuracy before delivery.
  • Entered orders into computer system quickly and in proper sequence.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
  • Described menu items in detail and educated customers about meal options.

Food Server

Jacobo’s Seafood Restaurant
12.2013 - 01.2014
  • The 5th National Young Hoteliers and Restaurateurs Power conference
  • Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Science - Hotel and Restaurant Management

University of Luzon
Dagupan City

Skills

  • Computer Literate
  • Positive attitude
  • Flexible
  • Patient
  • Cleaning skills
  • Problem-Solving
  • Guest relations

Languages

English
Full Professional

Timeline

Childcare Provider

Michael Hong/Heliya Honarmand
03.2024 - 09.2024

Childcare Provider

Khosro Akbari/Maryam Yekta
12.2022 - 02.2024

Domestic Worker

Expatriate
08.2017 - 06.2022

Management Trainee

Jollibee Foods Corporation
08.2016 - 10.2016

Customer Service Representative

Sutherland Global Services
12.2015 - 03.2016

Order Taker

Centara Grand At Central World
06.2015 - 11.2015

Food Server

Jacobo’s Seafood Restaurant
12.2013 - 01.2014

Centara Grand at Central World
06.2001 - 11.2015

Bachelor of Science - Hotel and Restaurant Management

University of Luzon

Similar Profiles

  • Marijose Perez

    Marijose PerezMarijose Perez

    Cashier at Javad HonarmandCashier at Javad Honarmand

    View Profile
  • Tiffany Chan

    Tiffany ChanTiffany Chan

    Senior Ecommerce Manager at A.S. Watson Retail (Hong Kong) Limited - Hong KongSenior Ecommerce Manager at A.S. Watson Retail (Hong Kong) Limited - Hong Kong

    View Profile
  • Chi Hung Hui

    Chi Hung HuiChi Hung Hui

    General Foreman at Hong Kong Convention and Exhibition Centre - HongGeneral Foreman at Hong Kong Convention and Exhibition Centre - Hong

    View Profile
BIEANNE MARGOTTE C. ISIDRO