Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Relevant Work Experience
Certification
Highlight Of Qualifications
Volunteer Experience
Languages
Timeline
Generic

Bidhi Poudyal

Calgary,AB

Summary

I am hardworking and passionate job seeker with strong organizational skills eager to secure Server position. Ready to help team achieve company goals. Being in the food industry for now years has made me realize I am here to give my best and to get more knowledge in the field.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Bartender(Part-time)

Calcutta Cricket Club
01.2023 - Current
  • Manage more than 100 clients and their service request
  • Responded to client account questions, including billing and service request
  • Manage daily operations and supervision of teams across locations
  • Consistently exceeded expectations for customer satisfaction and call volume
  • Addressed customer issues to resolve complaints promptly
  • Managed to get reviews and maintain the satisfaction of the customer
  • Experienced working with Touch-bistro and other electronic devices
  • Present during long holiday and sick call of other staff.

Bar Support/Server/Front Desk Officer(Summer Employment)

Continental YYC
07.2023 - 11.2023
  • Skilled at serving drinks to customers and helping bartenders prepare drinks
  • Knowledgeable about replenishing bar supplies and organizing goods to guarantee a well-stocked bar.

Customer Server/ Front Desk Officer

Himalayan Java
01.2020 - 12.2022
  • Order and maintain inventory of wines and wine glassware
  • Take orders and relay them to kitchen and bar staff
  • Perform sensory evaluation of food and drinks
  • Serve food and beverages
  • Present bills to patrons and accept payment.

Education

Completing Diploma -

Southern Alberta Institute of Technology

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Accomplishments

Apart from working as a server i am full time software developer .i intend to accomplish in both the filed side by side.

Relevant Work Experience

  • Server/Bartender(Part-time), Calcutta Cricket Club, Calgary, 01/01/23, Present, Manage more than 100 clients and their service request, Responded to client account questions, including billing and service request, Manage daily operations and supervision of teams across locations, Consistently exceeded expectations for customer satisfaction and call volume, Addressed customer issues to resolve complaints promptly, Managed to get reviews and maintain the satisfaction of the customer, Experienced working with Touch-bistro and other electronic devices, Present during long holiday, and sick call of other staff
  • Bar Support/Server/Front Desk Officer(Summer Employment), Continental YYC, Calgary, 07/01/23, 11/01/23, Skilled at serving drinks to customers and helping bartenders prepare drinks, Knowledgeable about replenishing bar supplies and organizing goods to guarantee a well-stocked bar
  • Customer Server/ Front Desk Officer, Himalayan Java, Kathmandu, 01/01/20, 12/01/22, Order and maintain inventory of wines and wine glassware, Take orders and relay them to kitchen and bar staff, Perform sensory evaluation of food and drinks, Serve food and beverages, Present bills to patrons and accept payment

Certification

  • Web Development with Python – APTECH
  • Software analysis with Django – APTECH
  • Git essential training – LINKEDIN LEARNING

Highlight Of Qualifications

  • Possesses a valid Pro-Serve license
  • Possesses a valid Security License
  • Possesses a valid First-Aid and CPR training( from Saint John Ambulance).
  • Physically fit; Able to lift up to 40 lbs
  • Excellent interpersonal skills with the ability to work in a collaborative team
  • Handles various responsibilities simultaneously with high-energy
  • Highly motivated, self-starter who takes initiative with minimal supervision
  • Organized, outgoing, friendly, and efficient professional
  • Multilingual: English, Hindi, and Nepali
  • Flexible Schedule: Able to work early mornings, afternoons, evenings, weekends, and holidays

Volunteer Experience

  • Staff, Nepali Society in Calgary, Present
  • Assistant, SAITSA

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual

Timeline

Bar Support/Server/Front Desk Officer(Summer Employment)

Continental YYC
07.2023 - 11.2023

Server/Bartender(Part-time)

Calcutta Cricket Club
01.2023 - Current

Customer Server/ Front Desk Officer

Himalayan Java
01.2020 - 12.2022

Completing Diploma -

Southern Alberta Institute of Technology
Bidhi Poudyal