Bichara Mahamat Ali
Ottawa,ON
Summary
Dynamic Supervisor with proven success at McDonald's, enhancing team productivity through effective training and mentoring. Recognized for exceptional customer service and strong multitasking abilities, I implemented efficient workflows that improved operational efficiency. Committed to fostering a positive work environment while ensuring safety compliance and staff development.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
5
5
years of professional experience
Work History
Supervisor
McDonald's
03.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed approximately 200 employees
Machine Operator Helper (intership)
CSEPR
12.2024 - 01.2025
- Aided quality control efforts by conducting thorough inspections on finished products to ensure adherence to specifications.
- Contributed to the reduction of workplace accidents through vigilant adherence to safety regulations and proactive identification of potential hazards.
- Facilitated timely completion of scheduled maintenance tasks through active communication with technicians and preventative care measures applied when appropriate.
- Increased accuracy by carefully following work instructions, complying with standard operating procedures, and adhering to safety guidelines.
- Strengthened teamwork by actively participating in shift meetings, sharing knowledge with peers, and providing support when needed.
Summer Camp Supervisor
Camps De Jour Sportmax
06.2024 - 08.2024
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
- Maintained camper files, properly storing and maintaining personal information.
- Managed approximately 50 kids.
Construction Worker
Handyman Personnel
01.2022 - 06.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
Tutor
Darul Ilm
04.2020 - 06.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Guided students in [Area of study] by reviewing students' textbooks and materials.
- Developed strong relationships with students, fostering a positive learning environment and open communication.
Education
High School Diploma -
École Secondaire Publique De La Salle
Ottawa, ON06-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Strong multitasking
- Time management expertise
- Flexible work schedule
- Security awareness
- Baggage handling
- Heavy lifting
- Fueling operations
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Machine Operator Helper (intership)
CSEPR
12.2024 - 01.2025
Summer Camp Supervisor
Camps De Jour Sportmax
06.2024 - 08.2024
Construction Worker
Handyman Personnel
01.2022 - 06.2024
Supervisor
McDonald's
03.2021 - Current
Tutor
Darul Ilm
04.2020 - 06.2020
High School Diploma -
École Secondaire Publique De La Salle
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