Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Get & Go Burrito
04.2024 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
PVH Retail Stores ( Tommy Hilfiger )
03.2023 - 03.2024
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Analyzed customer feedback and implemented strategies to improve customer experience.
Managed purchasing, sales, marketing and customer account operations efficiently.
Retail Sales Associate
PVH Retail Stores (CALVIN KLIEN & TOMMY HILFIGER )
03.2022 - 03.2023
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Managed cash register after end of shift to balance and record accurate transactions.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Utilized upselling techniques to promote additional products and increase sales.
Trained and supervised new employees to use selling strategies and apply best practices.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Maintain Cash counter and maintaining proper cash and card transactions
Maintaining system works like (cash and card) , DSR , SALE VS STOCK , KPI , CONTRI TRACKER , CLOSING SYSTEM WORK , INWARD AND OUTWARD OF STOCK , AND ANY DATA REQUIRED FOR STORE
Excellence in display or folding of any merchandise
Product knowledge (it can be about fabric or detail about manufacturing )
Up selling and cross selling
team leading and had been top performer of store
Personal Trainer
BURNOUT FITNESS CLUB
03.2021 - 01.2022
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Increased client retention through consistent communication, motivation, and support.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Maintained up-to-date knowledge of fitness training methods to inform approach.
Personal Trainer
OUTWORK FITNESS STUDIO
01.2020 - 02.2021
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Increased client retention through consistent communication, motivation, and support.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Maintained up-to-date knowledge of fitness training methods to inform approach.
Education
BCOM (BACHELOR OF COMMERCE AND MANAGEMENT - Commerce And Business Administration
ANNAMALIA UNIVERSITY
CHANNAI INDIA
06.2021
High School Diploma -
HEMNANI PUBLIC SCHOOL
NEW DELHI INDIA
05.2017
Skills
COMMUNICATION SKILL
SYSTEM WORK
FLOOR MANAGMNET
Sales expertise
Display Setup
Brand representation
Upselling strategies
Sales Goals Attainment
Fashion sense
Cross-selling techniques
Friendly and Helpful
Reliable and Responsible
Adaptable and Flexible
Inventory and Stocking
Customer Service
Teamwork
Problem-Solving
Retail Sales
Reliability and punctuality
Store Opening and Closing
Time Management
Customer Assistance
Retail Operations
Inventory Control
Customer Relations
Store Organization
Team Building and Leadership
Strength training
Functional training
Cardiovascular training
Fitness assessments
Injury prevention
Goal setting
Progress monitoring
Languages
English
Full Professional
Persian
Full Professional
Hindi
Full Professional
my hobbies
I LOVE SOCCER FIRST AND ALL OTHER SPORTS , I ALWAYS PLAY SO THAT'S WHAT I DO WHEN I M FREE AND I LOVE TO STAY FIT AND LOVE GOING TO GYM
Certification
CPT - Certified Personal Trainer
Timeline
Store Manager
Get & Go Burrito
04.2024 - Current
Assistant Store Manager
PVH Retail Stores ( Tommy Hilfiger )
03.2023 - 03.2024
Retail Sales Associate
PVH Retail Stores (CALVIN KLIEN & TOMMY HILFIGER )
03.2022 - 03.2023
Personal Trainer
BURNOUT FITNESS CLUB
03.2021 - 01.2022
Personal Trainer
OUTWORK FITNESS STUDIO
01.2020 - 02.2021
BCOM (BACHELOR OF COMMERCE AND MANAGEMENT - Commerce And Business Administration
ANNAMALIA UNIVERSITY
High School Diploma -
HEMNANI PUBLIC SCHOOL
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