To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
RESTAURANT MANAGER
Petals Resorts, Wayanad
Recruiting, Training and supervising staff
Coaching and developing existing employees
Conducting timely performance evaluation
Dealing with performance problems and terminations
Ensuring best customer service
Ensuring health and safety standards
Handling customers reviews effectively
Managing staff and restaurant budgets
Marketing
Overseeing the stock levels
Ordering supplies.
RESTAURANT ATTENDANT
Carnival cruise
Assist the head waiter, ensure all stations are well stocked and areas should be clean and sanitary
Cleaning and setting tables and placing seasonal decorations, candles and table cloths
Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender
Attend the customer needs and suggest best dishes in the menu
Clearing tables and preparing them for the next customers
Set up head waiter serving stations with napkins, utensils, trays and condiments.
Guest Service Associate ( F&B Service)
Marriott, Kochi
Run food from kitchen to the banquet hall on demand
Assist with food and table preparation before the event begins
Set up buffets with food presentation standards and ensuring safe food handling performance
Serve platted dinners to guests and respond to requests for beverages, appetizers and other needs
Communicate with banquet supervisor as well as other servers and event organizers
Serve alcoholic and Non-alcoholic beverages
Open wine and take orders
Clean up the venue after the event ends and assist with inventory, food storage and other closeout tasks.
Job Trainee
The Lalit, Mumbai
Worked all four departments, food and beverage, front office, housekeeping and kitchen
Help the staff for all the party set ups
Help the chef in charge of setting up the lunch and dinner buffet
Clean up the venue after the event end
Assist with inventory
Assist banquet supervisor as well as other servers during events.
Assistant Department Manage
Sewak's Your Independent Grocer
09.2022 - 06.2024
Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
Education
Plus Two -
BSC HOSPITALITY AND HOTEL ADMINISTRATION - Hospitality And Hotel Administration
Institute of Hotel Management And Catering Technol
Kovalam Trivandrum Read More At: Https://www.entr
05.2014
SSLC -
01.2008
Skills
Staff Management
Workplace Safety
Always try to see the positive aspect
Communication skills
Creativity and Initiative
Team player and Ready to adapt with every situation
Languages
Malayalam
Native or Bilingual
English
Native or Bilingual
Tamil
Professional Working
Hindi
Professional Working
Presentworkexperience
Petals Resorts, Wayanad, 10th Mile, Thariode P.O Vythiri- Tharuvana Road,10th mile, Near St.Jude Church, Thariyode, Kerala, 673575, RESTAURANT MANAGER, 09/10/19 - 12/15/21, Recruiting, Training and supervising staff., Coaching and developing existing employees., Conducting timely performance evaluation., Dealing with performance problems and terminations., Ensuring best customer service., Ensuring health and safety standards., Handling customers reviews effectively., Managing staff and restaurant budgets., Marketing., Overseeing the stock levels., Ordering supplies.
MARRIOTT, KOCHI, KERALA, Lulu International Shopping Mall, 34/1111 N.H.47, Edappally, Kochi, Kerala, 682024, Guest Service Associate ( F&B Service), 10/15/14 - 05/25/15, Run food from kitchen to the banquet hall on demand., Assist with food and table preparation before the event begins., Set up buffets with food presentation standards and ensuring safe food handling performance., Serve platted dinners to guests and respond to requests for beverages, appetizers and other needs., Communicate with banquet supervisor as well as other servers and event organizers., Serve alcoholic and Non-alcoholic beverages., Open wine and take orders., Clean up the venue after the event ends and assist with inventory, food storage and other closeout tasks.
THE LALIT, MUMBAI, Sahar Airport Rd, Navpada, Marol, Andheri East, Mumbai, Maharashtra, 400059, India, Job Trainee, 07/02/12 - 10/29/12, Worked all four departments, food and beverage, front office, housekeeping and kitchen., Help the staff for all the party set ups., Help the chef in charge of setting up the lunch and dinner buffet., Clean up the venue after the event end., Assist with inventory., Assist banquet supervisor as well as other servers during events.