Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bibi Par

Nepean,Ontario

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic about helping patients get necessary support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Software.

Overview

2
2
years of professional experience

Work History

Patient Service Representative

Argyle Associates Oral & Maxillofacial Surgery
05.2023 - Current
  • Managed over 50 customer calls per day
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Verified insurance eligibility and coverage for patients.
  • Entered patient demographic and insurance data into a electronic medical record system.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.

Receptionist

Planet Fitness
12.2021 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Cashier

Loblaws
03.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - Political Science

Carleton University
Ottawa, ON
04.2025

Skills

  • Organization and Time Management
  • Collaborative Team Player
  • Sales Presentation
  • Customer Communication and Empathy
  • Excellent Verbal and written Communication Skills
  • Analytical thinking
  • Creative Problem Solving

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Patient Service Representative

Argyle Associates Oral & Maxillofacial Surgery
05.2023 - Current

Receptionist

Planet Fitness
12.2021 - 01.2023

Cashier

Loblaws
03.2021 - 12.2021

Associate of Arts - Political Science

Carleton University

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