Bibi-Halimeh Razavi
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
01.2023 - Current
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Eyelash Technician
Outright Esthetics
12.2017 - 01.2020
- Supported salon marketing efforts by contributing before-and-after photos showcasing exemplary work for promotional materials.
- Sanitized and sterilized equipment as required by law and company policy.
- Increased client satisfaction by consistently monitoring the quality and durability of lash adhesives used in the salon, making adjustments as needed to provide optimal results.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
Banquet Server
Deerfoot Inn & Casino
09.2014 - 01.2020
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Receptionist
Fitness Group Canada
12.2013 - 05.2014
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Shift Manager
Pizza Hut
08.2011 - 06.2013
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Trained and mentored new employees to maximize team performance.
- Coordinated driver dispatching and addressed customer concerns promptly.
- Managed cash transfers, store openings/closings, and inventory tracking.
Education
Diploma - Criminal Justice
Lethbridge Polytechnic
Lethbridge, AB12-2025
Certificate - Emergency Medical Responder
SAIT Polytechnic
Calgary, AB01-2016
High School Diploma -
James Fowler High School
Calgary, AB06-2014
Skills
- Customer Service Excellence
- Building relationships
- Data Entry and Management
- Scheduling and Appointment Coordination
- Effective Communication and Interpersonal Skills
- Sales and Client Relations
- Team Leadership and Supervision
- Proficiency in GPS and Dispatch Systems
- Detail-Oriented and Highly Organized
Languages
English
Native or Bilingual
Persian
Professional Working
Timeline
Life Insurance Agent
American Income Life Insurance Company
01.2023 - Current
Eyelash Technician
Outright Esthetics
12.2017 - 01.2020
Banquet Server
Deerfoot Inn & Casino
09.2014 - 01.2020
Receptionist
Fitness Group Canada
12.2013 - 05.2014
Shift Manager
Pizza Hut
08.2011 - 06.2013
Diploma - Criminal Justice
Lethbridge Polytechnic
Certificate - Emergency Medical Responder
SAIT Polytechnic
High School Diploma -
James Fowler High School
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