Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Reading, Travelling and Cooking exotic food
Timeline
Generic

Bibi Ally

Oshawa,ON

Summary

Driven Merchandise Processing Coordinator with a proven track record at Winners TJX, enhancing operational efficiency and customer satisfaction through expert merchandise management and exceptional service. Skilled in computer proficiency and teamwork, successfully implemented process improvements, reducing errors and elevating customer service standards. Demonstrates strong problem-solving and relationship-building abilities, ensuring compliance and safety.

Overview

18
18
years of professional experience

Work History

Merchandise Processing Coordinator

Winners TJX
10.2006 - Current
  • Ensuring the door to floor standards are met and in a timely manner.
  • Secure merchandise by implementing security

systems and measures and following the tagging and

coding guideline in our store.

  • Protect employees and customers by providing a safe and clean store environment, ensuring all safety standards are followed.
  • Ensuring all our core values are followed by establishing strong working relationships with associates, working as a team to provide exceptional services to customers.
  • Collaborated with colleagues on process improvement initiatives that increased accuracy while reducing processing timeframes.
  • Assisted customers with inquiries, resolving issues promptly and maintaining customer satisfaction.
  • Reduced processing errors by implementing stringent quality control measures through validating and providing staff training.
  • Delivered exceptional customer service through prompt response times, attention to detail, and thorough follow-up on outstanding matters.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

Business Accounting

George Brown College
Toronto, ON
08.2010

Skills

Computer Proficiency

Deadline Management

Cross-functional support

Compliance Awareness

Teamwork and Collaboration

Customer Service

Merchandise Presentation

Problem-Solving

Time Management

Attention to Detail

Multitasking and Organization

Reliability

Team Leadership

Relationship Building

Task Prioritization

Accomplishments

  • Certified Member of the Health and Safety Board
  • Joy Ambassador
  • 17 years at TJX

Languages

English
Full Professional

Reading, Travelling and Cooking exotic food

I love reading as it enhances my knowledge. Travelling is my passion because I love to explore and learn more about the world. Cooking relaxes me and keeps me calm. 

Timeline

Merchandise Processing Coordinator

Winners TJX
10.2006 - Current

Business Accounting

George Brown College
Bibi Ally