Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
11.2020 - Current
Helped store management meet standards of service and quality in daily operations.
Responded to and resolved customer questions and concerns.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
SVP Sports
03.2018 - 10.2020
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Education
Certificate of Technical Studies -
Humber Institute of Technology And Advanced Learning
Toronto, None
06-2026
Advanced Diploma -
BurnhamThorpe Learning center
01.2020
Skills
Safety reviews
Shift reporting
Cash handling
Negotiation
Consulting
Contract management
Strategic planning
Staff development
Cash handling expertise
Financial management
Languages
English
Nepali
Timeline
Shift Supervisor
Starbucks
11.2020 - Current
Sales Associate
SVP Sports
03.2018 - 10.2020
Certificate of Technical Studies -
Humber Institute of Technology And Advanced Learning