Bibek Adhikari
Regina,SK
Summary
Proven track record of enhancing customer loyalty at Angelo's Italian Restaurant through exceptional dispute resolution and empathy, coupled with a strong foundation in research and interpersonal skills honed at London Public Library. Adept at mastering new challenges and collaborating effectively, demonstrating rapid learning ability and foreign language fluency.
Overview
2
2
years of professional experience
Work History
Internship Student
London Public Library
01.2024 - 07.2024
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Customer Service Representative
Angelo's Italian Restaurant
08.2022 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Fanshawe College of Applied Arts And Technology
London, ON06.2024
Skills
Fast Learner
Foreign language fluency
Research
Materials Preparation
Teamwork and Collaboration
Interpersonal and Social Skills
Languages
English
Professional Working
Timeline
Internship Student
London Public Library
01.2024 - 07.2024
Customer Service Representative
Angelo's Italian Restaurant
08.2022 - 09.2023
High School Diploma -
Fanshawe College of Applied Arts And Technology
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