Overview
Work History
Education
Skills
References
Timeline
Generic

Bianca Lorena Garcia

Winnetka

Overview

12
12
years of professional experience

Work History

Medical Receptionist

El Proyecto De Barrio
09.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Increased patient satisfaction by answering inquiries with empathy and professionalism.
  • Supported positive patient experience by offering assistance with filling out health forms.

Meditation Aid

Fallbrook glen assistant
10.2022 - 04.2024
  • Assisted patients with activities of daily living, such as bathing, dressing and grooming.
  • Administered oral medications to patients in accordance with doctor's orders.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Med Aid

Belmont Village Senior Living
11.2021 - 07.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and
  • Administered oral medications to patients in accordance with doctor's orders.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.
  • Maintained accurate medication records for each patient.
  • Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
  • Observed patients for adverse reactions to medications or treatments.
  • Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
  • Verified the identity of the patient receiving medication prior to administration.
  • Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
  • Instructed patients on proper self-administration of medications when applicable.
  • Ordered drug supplies from pharmacy as needed for patient care needs.
  • Ensured that all controlled substances are appropriately secured at all times according to state regulations.
  • Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Participated in performance improvement initiatives related to medication management processes.
  • Fax physician or call family

Medication Technician

Meadowbrook Senior Living
05.2019 - 11.2021
  • Passing Medication, Faxing & Calling Doctors, Marking Medication in the EMR, Rizzoli Medication, Faxing Pharmacy for Medication.

Meadowbrook Senior Living
01.2015 - 05.2017
  • Served and collected food trays and fed patients requiring help, Transported to and from bed to wheelchairs, Assisted patients with walkers, Bathed, dressed and undressed, help patients to get ready for bed.

Mrs. Maria J Albert
10.2013 - 12.2014
  • Bathed, dressed and undressed, Shopping, Changed bed lines, running errands around the house, Assisted patient to walk, Performed duties in care patient, housekeeping.

Education

INCOME TAX COURSE GRADUATED AND LICENSE -

PIERCE COLLEGE
WOODLAND HILLS, CA

GRADUATED HIGH SCHOOL -

CHATSWORTH HIGH SCHOOL
01.2013

Skills

  • Bilingual
  • Organized and efficient
  • Dependable - can work without supervision
  • Able to communicate and interact effectively with individuals of all levels
  • Self-motivated and assertive
  • Committed to assist others
  • 8years experience working with mentally disabled adults
  • Medical receptionist

References

  • Joana Gallegos (818)693-9581
  • Jonathan ramirez (818)307-5896
  • Ysabel Melendez (818)621-7263
  • Juan Rosales (818)470-2587

Timeline

Medical Receptionist

El Proyecto De Barrio
09.2023 - Current

Meditation Aid

Fallbrook glen assistant
10.2022 - 04.2024

Med Aid

Belmont Village Senior Living
11.2021 - 07.2022

Medication Technician

Meadowbrook Senior Living
05.2019 - 11.2021

Meadowbrook Senior Living
01.2015 - 05.2017

Mrs. Maria J Albert
10.2013 - 12.2014

INCOME TAX COURSE GRADUATED AND LICENSE -

PIERCE COLLEGE

GRADUATED HIGH SCHOOL -

CHATSWORTH HIGH SCHOOL

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Bianca Lorena Garcia