Bianca Adriana Guerrero
San Francisco
Summary
Dynamic and motivated professional with a proven record of generating and building work relationships, efficient customer service, and coaching individuals to success. Skilled in team building, demonstrating exceptional communication while making critical decisions during challenges, and leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Rise and Grind Coffee and Tea
05.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by handling customer complaints professionally, resolving issues promptly.
- Accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment with effective communication and collaboration with colleagues.
- Helped management keep adequate supply on hand by notifying of shortages.
Crew Member
Trader Joe’s
09.2021 - 05.2022
- Maintained a welcoming environment with customers.
- Effective communication skills with co-workers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Referee
Fundamental’s First Academy
01.2017 - 03.2020
- Referee and Coach for elementary school K-3 basketball.
- Supervised hour-long games by coaching warm-ups, drills, and enforced gameplay rules.
- Consistently maintained relationships with players, coaches, and parents.
- Promoted good sportsmanship among players.
Education
Bachelor of Arts - Psychology
University of California, Los Angeles
06.2025
Pre-Psychology - undefined
City College of San Francisco
12.2022
Skills
-Multiple years of experience with student tutoring
-Tutored elementary school children to enhance literacy and math skills
-Provided peer support in high school with homework assistance in a variety of subjects, ranging from 9th grade English classes to 12th grade AP science classes
Accomplishments
California Scholarship Federation Lifetime Member
Certification
California Substitute Credential (in-progress)
Timeline
Barista
Rise and Grind Coffee and Tea
05.2022 - Current
Crew Member
Trader Joe’s
09.2021 - 05.2022
Referee
Fundamental’s First Academy
01.2017 - 03.2020
Pre-Psychology - undefined
City College of San Francisco
Bachelor of Arts - Psychology
University of California, Los Angeles
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