Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
References
AccountManager

Bianca Woo

Toronto,ON

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

4
4
years of professional experience

Work History

Account Manager

Insight Global
06.2022 - Current
  • Responsible for end to end management of 8 accounts across various industries with a specialization in IT and financial clients
  • Evaluated client needs and developed tailored solutions to increase business productivity
  • Bringing in an average of 10k in profits per week
  • Addressed problems with billing and service delivery to maintain and enhance client satisfaction.
  • Identified target leads
  • Relationship building with clients
  • Created captivating job descriptions in relation to client needs
  • Sourced candidates by leveraging my well built personal and professional network as well as sourcing from various job boards such as Indeed, CareerBuilder, LinkedIn, GitHub, Monster, and internal CRM Systems
  • Qualified candidates from recruiters and scheduled interviews
  • Managed onboarding for candidates including background checks and contracts
  • Built and maintained strong relationships with all my consultants to maximize contract lengths, utilize relationships for insights as well as referrals
  • Built strong negotiation skills and persuasion on both client and candidate sides
  • Currently serving as Toronto's Wellness Ambassador, where my role is to ensure all employees are aware and have access to all wellness resources available and to promote employee health & morale

Recruiter

Insight Global
08.2021 - 06.2022
  • Created captivating and informative job descriptions to lure the appropriate candidates to apply to job postings
  • Recruited for candidates in the financial and technical field Canada wide
  • Searched for candidates using Monster, CareerBuilder, Indeed, GitHub, LinkedIn and more to find qualified candidates
  • Screened candidates over phone and video calls to qualify their skills
  • Conducted references and ensured candidates were well vetted prior to client submission
  • Helped candidates build and fix resumes
  • Prepared and coached candidates to have successful interviews

Research & Recruitment Consultant

VTRAC Consulting Corporation
04.2021 - 08.2021
  • Responsible for joining Solutions Delivery Consultants on meetings to intake client requirements
  • Preparing screening questions for candidates
  • Sourcing and screening qualified candidates
  • Keeping detailed lists of top candidates for future openings
  • Built a large network of IT talent across North America
  • Used Microsoft Excel, PowerPoint and Word
  • Edited candidate resume to optimize their experience
  • Wrote persuasive summaries about candidates to send to clients with submissions
  • Placed both contract and full time resources across various government and IT institutions.

Marketing Coordinator

Pinheiro Realty Services
05.2020 - 04.2021
  • Scheduled viewings for Founder & Broker of the company, managed her client to maximize productivity
  • Went on showings with Real Estate Agents to take pictures of properties and notes on details to create postings
  • Edited pictures and created captivating and descriptive descriptions of homes for sale and rent and posted them on various platforms such as local listing websites, Facebook and Instagram
  • Contacted various local marketing agencies to create advertisements on TV, benches, grocery stores etc
  • Also leveraged online paid advertisements
  • Replied to initial inquiries on social media
  • Kept detailed notes of deals from each agent including the first time an agent got a listing until the close
  • Used data above to track agent progress and to remind them when follow up or a new strategy may be required to move along a deal
  • Started getting involved in networking and building rapport with clients to encourage referrals as well as repeat business
  • Assisted in creating seasonal client gift baskets for holidays.

Education

Bachelor of Commerce - Global Management Studies

Ryerson University
06.2020

Skills

  • Recruiting
  • Account Management
  • Client Management
  • Presentations
  • Revenue Generation
  • Vendor Relations
  • Client Relationship Management
  • Complaint Management

Languages

English
Native or Bilingual

Timeline

Account Manager

Insight Global
06.2022 - Current

Recruiter

Insight Global
08.2021 - 06.2022

Research & Recruitment Consultant

VTRAC Consulting Corporation
04.2021 - 08.2021

Marketing Coordinator

Pinheiro Realty Services
05.2020 - 04.2021

Bachelor of Commerce - Global Management Studies

Ryerson University

References

References available upon request

References

References available upon request

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