Bianca Vasquez
San Diego
Overview
3
3
years of professional experience
Work History
Behavior Health Call Center Representative
Neighborhood Health Care
09.2025 - Current
- Assisted diverse clients in navigating complex systems and connecting with appropriate resources, ensuring equitable access to support services, while communicating with empathy, patience, and cultural sensitivity to build trust with underserved populations.
- Collaborated with interdisciplinary teams to streamline referrals, improve service delivery, and strengthen client support networks.
Associated Student Program Board Ambassador
University Of California, Santa Barbara
10.2024 - 03.2025
- Worked in a team to host engaging student empowerment events with activist guest speakers, professional music artists, and student performers.
- Managed social media content and digital communications, engaging with a 14.3K-follower audience to enhance student interaction and outreach
- Managed budgeting, spending decisions and logistics for campus events, including vendor relations and scheduling.
Summer Transfer Transition Program Assistant
University Of California, Santa Barbara
08.2024 - 08.2024
- Provided academic support and mentorship to students through group meetings, 1:1 sessions, and referrals to campus resources.
- Provided academic advising and mentorship to support students in their transition to university life, fostering self-confidence, persistence, and academic success.
- Facilitated workshops on goal setting, mental wellness, and college success strategies.
Shift Lead Manager
Panda Express
05.2022 - 09.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided excellent customer service by addressing concerns, resolving conflicts, and fostering an inclusive and supportive environment
Education
Bachelor of Arts - English, Expected Graduation
University of California, Santa Barbara
03-2025
IGETC Certification - English
Palomar College
05.2023
Languages
English and Spanish : Bilingual
Timeline
Behavior Health Call Center Representative
Neighborhood Health Care
09.2025 - Current
Associated Student Program Board Ambassador
University Of California, Santa Barbara
10.2024 - 03.2025
Summer Transfer Transition Program Assistant
University Of California, Santa Barbara
08.2024 - 08.2024
Shift Lead Manager
Panda Express
05.2022 - 09.2023
IGETC Certification - English
Palomar College
Bachelor of Arts - English, Expected Graduation
University of California, Santa Barbara